Mutual Opportunities

Compensation Design Consultant
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
We’re looking to hire a Compensation Design Business Consultant to join our team! You’ll be accountable for understanding, analyzing and running field compensation programs for the MMFA organization, including: Secondary compensation programs for Advisors, Sales Managers and Firms, General Agent retirement plans, reference materials/presentations/flyers/modules and compensation models. You’ll collaborate with the field, financial consultants and regions to advise and communicate programs, as well as represent the compensation design team on IT projects. You will work in a fast paced, collaborative environment researching and handling complex problem resolution.
The Team
The compensation design admin team is a high-profile team, providing tangible impacts to customers, both internal and external. The team is comprised of 6 compensation design consultants and works closely with the overall compensation design team and management that collaborates to brainstorm and problem solve. The team is heavily relied upon to provide research, innovation and solutions as well as effectively communicate with the field and internally across organizations. We collaborate with various areas of the company including legal, IT, actuaries, field management, operations, accounting, compliance and MMLIS. Team members are agile, resilient, have strong communication skills and work in a highly collaborative environment. Influential leadership as well as matrix managing is critical to success. This high impact team feels a sense of accomplishment and can see immediate impacts of their efforts.
The Impact
As a Business Consultant, your responsibilities will include, but not be limited to the following:
- Handle the administration, payments and accounting of the GA retirement plans as well as cash flow projections
- Create and update advanced excel models to manipulate and deliver information
- Continually adjust priorities and handle multiple demands with urgency to meet deadlines
- Communicate clearly with agents and agency management to explain, problem solve and educate. Strong customer service skills
- Provide business support for IT development of field compensation systems/programs
- Build a deep understanding of Agent and General Agent compensation, back up other team members on critical functions
- Engage in continuous improvement thinking, innovative problem solving, and implementing best practice policies and procedures aligning with organizational goals and objectives
- A self-starter with critical attention to detail
The Minimum Qualifications
- 5+ years of experience in an analytical, finance, accounting, or mathematical based position
- 2+ years of experience in Excel (VLookups, Pivot Tables, Basic Logic) for data manipulation
The Ideal Qualifications
- 7+ years of experience in an analytical, finance, accounting, or mathematical based position within financial services
- 2+ year of experience work with a field sales team or a general agency system
- Knowledge of the MassMutual career agency system and sales process
- Experience with SIERA reporting system
- Proficient in Microsoft Office software, including PowerPoint
- Strong communication skills, both written, verbal, and presentation skills
- Demonstrated ability working independently, with ambiguity and exploring/identifying technical solutions
- High degree of ownership and sense of urgency
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Compensation Design & Administration team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $90,500.00-$118,700.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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