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Come Grow With Us

Actuarial Community Program Manager

Boston, Massachusetts; Springfield, Massachusetts

Job ID: R15839

Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!


A career with us means you’ll help our customers secure their future and protect the ones they love. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable, and ethical business.

Our culture embodies the idea that we all are stronger and better through our support for one another. By valuing people for who they are, how they think, and what they bring to the table, we’ve become a better, more innovative company.

We invite you to explore the possibilities.

What our employees say

Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

Actuarial Community Program Manager

Corporate Actuarial and Business Analytics


Boston, MA or Springfield, MA (Hybrid)

The Opportunity

As the MassMutual Actuarial Community Program Manager, you will lead the evolution, transformation, and execution of Actuarial Program Initiatives. You will work in a fast-paced and collaborative environment, supporting the Chief Actuary in the oversight, development, and design of the Actuarial Community at MassMutual. This will include but not be limited to initiatives with focus on Attraction/Retention, Employee Development, Diversity & Inclusion, and Internal Mobility across a broad team of 150+ quantitative based professionals. This is a unique opportunity that partners closely with Actuarial leaders and Centers of Excellence at MassMutual across Corporate Actuarial, Product, Enterprise Risk Management, Audit, Institutional Products, Investment Management and Human Resources.

The Actuarial Community Program Manager will partner with the Chief Actuary to establish a strategic vision for the Community. They will be forward thinking in cultivating, guiding, and progressing efforts related to actuarial development and culture for employees at every career stage within this fast-moving community. Being able to build trust and credibility with stakeholders and demonstrate ownership and commitment to the successful evolution of this program is crucial to this role. In addition, ensuring concise communication to keep the Community informed and engaged while setting priorities for Actuarial Talent Management Groups is essential.

The Team

The role will preside within the Corporate Actuarial and Business Analytics (CABA) team (reporting to the Chief Actuary), and involve frequent interaction across the actuarial community including all areas which are home to actuaries and related financial professionals. This individual will work closely with the leadership of multiple organizations responsible for actuarial development from early career development through executive level actuarial talent management.

The Impact

The MassMutual Actuarial Community has a strong track record of attracting and retaining the best quantitative, financial talent in the industry and the incumbent will play a critical role in furthering the evolution ofthe Community.  Key skills needed in this role include collaboration with various functional areas at MassMutual, agility in leading across a diverse range of talent related initiatives, leadership in chairing the Actuarial Leadership Development Program Coordinators and (Senior) Actuarial Talent Management Group, and communications in establishing a presence across the community.  Specific examples include:

Actuarial Community Initiatives

  • Manage and influence diversity, mobility, development, and recruiting strategies for Actuarial Community at MassMutual.
  • Partner with Human Resources and Chief Actuary to ensure appropriate talent development and coaching, diversity initiatives, and opportunities for internal mobility are focused on within the Actuarial Community and align to enterprise practices
  • Work closely with Chief Actuary to lead and set SATMG (Senior Actuarial Talent Management Group) and (ATMG (Actuarial Talent Management Group) meetingsand topics, and influence progress on various initiatives.Also, own communication updates to the Actuarial Community.
  • Leverage internal and external data to influence and advise the Actuarial Community in regards to talent trends and address priority items impacting actuarial talent.
  • Coordinate appropriate communications within the Actuarial Community.
  • Represent MassMutual at industry or actuarial specific events as needed.
  • Contribute to the development of cross-functional Actuarial Gatherings and All-Employee Meetings.

ALDP (Actuarial Leadership Development Program; Pre-FSA)

  •  Ownership of evolution of the program whichincluding  guidelines and oversight/coaching to the Actuarial Coordinators.
  • Lead ALDP hiring strategy alongside Chief Actuary and Talent Acquisition to set hiring goals and overall approach to meet business needs and expectations.
  • Lead and facilitate ALDP rotation process and manage student placements.
  • Manage Actuarial exam progress, statuses, and expenses.
  • Central lead for all ALDP related communications both within the program and the Actuarial Community.
  • Coordinate with MassMutual Ascend to create a consistent actuarial training program across the enterprise.
  • Guide managers in the development of functional assignments/roles for employees within the programto ensure a robust offering of rotational opportunities across MM.
  • Lead the process to assess and decide on the size and flow of ALDP candidates through to FSA roles, etc.

Some specific examples of previous projects across the community include:

  • Creating a set of diversity goals and driving execution across industry associations, recruiting and internal discussion sessions
  • Establishing a mobility program across company actuaries, including networking programs, internal communication of open roles, etc.
  • Leading a process to establish the need for and execution of education opportunities including manager forums, customized degreed training, etc.
  • Playing a key role in setting the agenda for and executing a twice annual, day long networking and education event for the Actuarial Community

The Minimum Qualifications

Candidates best suited for this role will have a proven track record in working in a large organization, communicating with and influencing senior leaders, establishing a vision for a functional team and a drive to succeed.  Specific qualifications include:

  • Bachelor’s Degree
  • Must be able to work 3 Days in either of our Boston or Springfield office locations 
  • 4+ years of experience working in or with a program, project, and/or HR/Talent role
  • 2+ years of experience facilitating and presenting to stakeholders, clients, etc.
  • 2+ years experience in Microsoft Office Suite, primarily seeking proficiency in Microsoft PowerPoint
  • Must be eligible to work in the US without sponsorship

The Ideal Qualifications

  • 6+ years of related experience
  • Actuarial Experience or experience supporting and influencing actuarial/finance/risk/investment type functions from a people perspective
  • Experience in executive level presentations, influencing and leading through change
  • Public speaking, strong communication skills, work ethic, passion for learning, resilience, self-motivation and self-awareness
  • Proactive leader with an agile mindset and an eagerness to lead transformation

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the (Senior)Actuarial Talent Management Groups, ALDP Coordinators and Chief Actuary 
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $102,500.00-$134,500.00

Hiring Process

  • Explore

    To get started, explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network to receive information on jobs that may interest you and stay up-to-date with the latest MassMutual news.

  • Apply

    To apply for a specific position, please click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter which, due to the volume of applications received, may take some time as we carefully consider each application.

  • Screen

    After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

  • Interview

    If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team. Coordinating calendars for interview schedules can take time, so your patience and flexibility is appreciated.

  • Offer

    If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

  • Hire

    If you accept the offer, we will be so excited to welcome you to the MassMutual community!

Recruitment Fraud Awareness

Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.

MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.

If you are contacted by anyone asking for information outlined above it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us directly to verify its legitimacy.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure—it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1250 annual wellness wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Full benefits details can be found here

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to take care of yourself or someone you love—whether for physical illness or mental health.
  • Medical and dental insurance
  • Life, disability short-term and long-term insurance
  • Well-being wallet: $1,250 per year for a wide range of qualifying wellness expenses
  • Well-being support: Mindfulness, nutrition, fitness
  • Personalized mental health solutions
  • Adoption and surrogacy reimbursement programs
  • Competitive salary and bonuses
  • 401(k): Up to 10% total benefit, consisting of a 5% company match and a 5% annual contribution
  • Educational assistance program
  • Childcare support
  • Financial counseling
  • Caregiver Leave (up to 320 hours)
  • Maternity Leave (a total of 18 weeks, 10 maternity + 8 parental)
  • Parental Leave (8 weeks for all parents, birth or adoption, continuous or intermittent)
  • Bereavement Leave: Up to 15 days to mourn the loss of a loved one, and you define 'loved one'
  • Matching Gift: 100% match on employees’ charitable contributions to non-profits up to $5,000
  • Volunteering: Three paid days for employees to volunteer with eligible nonprofits of their choice
  • Matching time: MassMutual Foundation awards dollars to organizations for which employees volunteer
  • Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars
  • Commuter wallet option for employees based at Boston and NYC campuses

Why MassMutual?

Compliance Consultant
Service Management Consultant
Head of Experience Journey Mapping

How we work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.



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Where we work

Springfield Office

1295 State Street,
Springfield, MA

Boston Office

10 Fan Pier Blvd,
Boston, MA

New York Office

2 Park Ave,
New York, NY


Interested in pursuing a career as a financial professional? Learn how you can build your business and help people secure their future and protect the ones they love.

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