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Category Manager

Boston, Massachusetts Procurement Job ID R15312

We have 3 Category Manager positions open on 3 different teams- Marketing,  Annuities & 3rd party Distribution, Enterprise Risk Management & Sustainability


Boston, MA, Springfield, MA

The Opportunity

Do you thrive in a fast-paced environment where you have wide latitude to make impactful decisions?  Does the idea of working closely with Stakeholders to help achieve their goals and initiatives to further the organization’s mission interest you?  Do you enjoy a role that offers a wide variety of responsibilities, and “something new every day”?

On the MassMutual Procurement team, we have a goal to enable MassMutual’s mission and vision by providing the right supplier solution at the right time.  Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.

As a Category Manager, you will be responsible for managing all elements of MassMutual’s category strategy for your assigned area.  This will include the design, development, and oversight of a category plan (strategy). You will also serve as the lead contact between key business executives and procurement, understanding their strategy and aligning your category strategy appropriately. You will serve as the procurement expert for your category, partnering across the business and with other procurement functional areas including strategic sourcing, supplier diversity, and procurement operations.  A strong mix of analytic, strategic vision, and communication skills will ensure your success. You will partner closely with teams in the MassMutual Procurement Organization and cross-functional stakeholders to ensure that our supplier relationships are being optimized across multiple facets including innovation, value realization, continuous improvement, and risk mitigation.

In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

The Team

The team is comprised of seasoned, collaborative professionals with experience in procurement, category management, supplier management, and sourcing.  The broader procurement team in a rapidly developing and growing group of procurement professionals who are excited about transformation and improving procurement.

The Impact

  • Develop and execute complex category and supplier strategies aligned with business goals and budgetary targets

  • Responsible for managing key supplier relationships

  • Ensures that services and products meet the strategic needs of stakeholders. Participates in the negotiation process of service level agreements and ensures that contractual obligations are met

  • Champion third party risk management process compliance and Supplier Diversity

  • Create and monitor category budgets, as appropriate

  • Explore supplier and market opportunities to improve upon current spending

  • Actively engage internal stakeholders across the enterprise to ensure frequent communication and alignment on overall MassMutual supplier management strategies and strategic supplier specific strategies.

  • Guide Procurement in preparation for and facilitating of contract negotiations and oversee the overall contracting process from a supplier experience and quality standpoint

  • Lead supplier onboarding and offboarding activities, as well as managing appropriate supplier specific ongoing monitoring plans. Investigate on all supplier issues by working with relevant internal stakeholders and help the supplier to resolve issues efficiently

Minimum Requirements

  • Bachelor’s degree in Finance, Supply Chain Management or related field

  • 6+ years of procurement and/or sourcing experience

  • 5+ years of applying general procurement value stream best practices

  • 5+ years of driving continuous improvements with suppliers and their key performance indicators (KPIs)

  • 5+ years in applying effective category management and financial acumen skills to influence positive company results

  • 3+ years experience creating and leading category strategy

  • 3+ years of demonstrating an ability to influence and encourage leaders from across the organization towards positive supplier relationships, compliance and results delivery

Ideal Qualifications

  • Strong financial acumen and understanding of how effective category management relates to company results

  • Demonstrated verbal and written communication, change management capabilities, business acumen, project management and leadership skills

  • Experience with research and analysis around Procurement specific industry trends resulting in recommendations and insights to stakeholder strategies

  • Experience in large-scale sourcing activities (RFPs) to realign suppliers in the category

  • Demonstrated verbal and written communication skills, change management capabilities, business acumen, project management and leadership ability

  • Extensive experience negotiating agreements and managing complex vendor / client relationships

What to Expect as Part of MassMutual and the Procurement Team:

  • The desire to drive change and improvement in the procurement function supporting our mission to be a leading procurement organization

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $113,100.00-$148,400.00 Apply

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About MassMutual®

At MassMutual, we believe in the value of being together in our offices and in personal flexibility.

Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.

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