Data Management Operations Consultant
Springfield, Massachusetts Customer Service Job ID R14294Data Management Operations Consultant
Investment Operations Data Management team
Full-Time
Boston, MA or Springfield, MA
The Opportunity
As a Data Management Operations Consultant you will be responsible for the operational data processes that provide Corporate Finance Investment Controllership teams. You will focus on ensuring data is gathered, scrubbed, and validated to meet required timelines. You will understand and gain expertise in the data flows across systems, both internal and external and provide support when issues arise. You will react to new or changing data requirements and take ownership of implementing process improvements. You will support partner with subject matter experts to understand inflight projects and their impact to these processes. The nature of the work will require perseverance, accountability, attention to detail and the ability to react to everchanging business needs.
The Team
The Investment Operations Data Management team is part of the MassMutual Investment Operations team within the Investment Management division. The Investment Operations Data Management oversees all securities related data ingested into and extracted from the Investment Data Ecosystem for all assets in MassMutual’s General Investment Account (GIA). The team provides investment data and system subject matter expertise to projects across the organization and works to continuously improve processes impacting data flows. Investment Operations Data Management partners closely with Securities Cash Operations, Investment Controllership teams, Enterprise Risk Management, and others to address and resolve data related issues.
The Impact
- Partnering with technology, Investment Operations Data Management, and other business users to understand sourcing, flows and transformations of data required for Expected Credit Loss process.
- Working with managers to source trade date and quarterly expected future cashflows, validating and load partnering with Investment Controllership and Tax to address issues, questions or unexpected results
- Ownership and support of understanding impairment process workflow
- Point person for any vendor software changes regarding these processes
- Providing subject matter expertise to business testers regarding changes as needed
- Onboarding any new requirements, including contributing to design and process documentation
- Analyzing data changes to assess impact to existing processes can have throughout the Investment Ecosystem and communicating changes as necessary
The Minimum Qualifications
- Bachelor’s degree or equivalent experience is required
- 5+ years of securities data experience with an understanding of securities life cycle
The Ideal Qualifications
- Knowledge of investment data management from ingestion of source data to end user reporting
- Familiarity with GAAP and STAT accounting principles and reporting
- Ability to communicate across all levels of the organization, comfortable interacting with vendors, business partners, external managers and internal Investment and IT
- Ability to work across multiple priorities with limited guidance
- Ability to independently explore solutions to a problem and adapt quickly to changes
- Collaboration skills and the ability to work in a team-based environment
- Bachelor’s degree in Finance, Accounting or related area
- Knowledge of Eagle PACE or like Data Management Tool
- Knowledge of Eagle STAR or like Investment Accounting platform
- Expert user of excel and proficient with SQL/Oracle query tools
- Microstrategy or other reporting tool experience a plus
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Investment Operations Data Managment Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Investment Operations Data Management Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DM2
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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About MassMutual®
At MassMutual, we believe in the value of being together in our offices and in personal flexibility.
Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.