Weekly Agency Training

Typically performed in groups with other new Financial Services Representatives (FSRs), these sessions cover the basics and specifics of products, sales techniques, consulting approaches, time management and tracking skills. Instructors are usually agency Sales Managers, Managing Associates or other veteran specialists.

Joint Work

Whether that is your manager or an accomplished FSR, you’ll go on appointments with prospective clients, consult together, and discuss the suitability of solutions and recommendations.

MassMutual University   

Our online interactive self-study training portal offers fast access to the training tools and resources you need-when you need them 24/7/365!  With a catalog of dozens of courses, customizable training plans, MassMutual University provides a consistent approach for all FSRs and managers.

MassMutual Academy   

Our premier live learning events are offered annually each spring at varying venues across the country. MassMutual Academy attracts hundreds of FSRs annually from our career agency system for a four day educational summit where FSRs from all levels of experience come together to improve their craft.