Knowledge is power! The majority of our new Financial Services Representatives (FSR) enter the career with no prior special training or experience in financial services or degree in finance or business. MassMutual invests highly in training and development in the first four years and beyond of a FSR's career.
What’s great is that you get exposed to a wide variety of training styles and opportunities:
Weekly Agency Training
Typically performed in groups with other new FSRs, these sessions cover the basics and specifics of products, sales techniques, consulting approaches, time management and tracking skills. Instructors are usually agency Sales Managers, Managing Associates or other veteran specialists.
Whether that is your manager or an accomplished FSR, you’ll go on appointments with prospective clients, consult together, and discuss the suitability of solutions and recommendations.
Our online interactive self-study training portal offers fast access to the training tools and resources you need-when you need them 24/7/365! With a catalog of dozens of courses and customizable training plans, MassMutual University provides a consistent approach for all FSRs and managers.
Our premier live learning events are offered annually each spring at varying venues across the country. MassMutual Academy attracts hundreds of FSRs from our career agency system for a four day educational summit where FSRs from all levels of experience come together for professional development.