Customer Service Jobs
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Account Manager
Springfield, MA R15885 -
Business Operations Consultant
Springfield, MA R15713 -
Account Manager - Disability Insurance
Springfield, MA R15815 -
Case Manager - Life Insurance
Springfield, MA R15868 -
Member Experience Assistant
Springfield, MA R15851 -
MMSD - Field Service Consultant
Springfield, MA R15565 -
PRT - Operations Data Management Consultant
Springfield, MA R15651 -
Customer Service Associate
Remote - US R15701 -
Case Manager - Life Insurance
Springfield, MA R15787 -
Customer Service Associate
Remote - US R15702
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About MassMutual®
At MassMutual, we believe in the value of being together in our offices and in personal flexibility.
Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.