Mutual Opportunities
Institutional Insurance Investment Product Analyst
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As an Institutional Insurance Investment Product Analyst, you will combine investment product expertise with quantitative analysis to support the performance, oversight, and ongoing administration of MassMutual’s institutional insurance solutions. You will own recurring investment, liquidity, experience-rating, and claims reporting; monitor account and fund activity; investigate discrepancies; and translate complex data into clear, actionable insights for internal partners, intermediaries, and clients. Working with a high degree of independence, you will also strengthen controls, improve processes, and help deliver reliable outcomes across BOLI, COLI, ICOLI, , Private Client Group and related separate account and insurance-dedicated investment offerings.
The Team
The Institutional Insurance team supports one of the industry’s leading providers of BOLI, COLI, and ICOLI solutions. Our multidisciplinary team includes professionals across sales, client service, operations, strategy, product, finance, underwriting, compliance, actuarial, and investment functions. We partner closely with consultants, brokers, advisors, investment managers, custodians, and enterprise stakeholders to deliver innovative solutions that help financial institutions, corporations, and insurance company clients meet long-term financial objectives. The team is collaborative, analytical, client-focused, and committed to operational excellence and continuous improvement.
The Impact
- Deliver investment and quantitative reporting: Produce and enhance recurring investment, liquidity, stable value, experience-rating, death claim, monthly claim, and in-force reports, validating data and explaining results to internal and client-facing stakeholders.
- Monitor accounts and resolve discrepancies: Reconcile Institutional Insurance accounts held with custodians and fund administrators using State Street PayHub and other resources; partner with internal teams and external providers to investigate and resolve balance, cash-flow, trade, and data issues.
- Support investment product administration: Coordinate fund subscriptions, transfers, redemptions, and large-trade monitoring; maintain current product forms, reference guides, investment documentation, and related procedures to support accurate and timely execution.
- Provide analytical insight and oversight: Perform trend, variance, and risk analysis across investment and insurance data; support stable value and experience-rated program oversight, enterprise risk inventory assessments, and ad hoc analyses that inform decisions and identify emerging issues.
- Serve as an investment product resource: Respond to questions from internal staff, wholesalers, agents, intermediaries, and clients regarding Institutional Insurance funds, reports, and processes; coordinate access to quarterly performance calls and distribute current fund materials.
- Improve processes, controls, and systems: Develop and maintain procedure documentation, strengthen data quality and operational controls, automate or streamline recurring work where practical, and participate in cross-functional initiatives that improve efficiency, quality, compliance, and client experience. Support system enhancements and defect resolution using contract, historical, and legal resources to balance costs and benefits.
The Minimum Qualifications
- Bachelor’s degree.
- 5+ years of experience in investment products, financial services, life insurance, institutional insurance, actuarial support, accounting, investment operations, or a related field.
- 5+ years of experience producing or interpreting quantitative financial, investment, actuarial, risk, or operational reporting.
- 5+ years of experience using Excel or comparable analytical tools to reconcile data, perform analysis, and communicate findings.
The Ideal Qualifications
- Experience supporting BOLI, COLI, ICOLI, private placement life insurance, separate accounts, insurance-dedicated funds, stable value, or experience-rated insurance products.
- Knowledge of investment operations, including subscriptions, redemptions, transfers, cash and position reconciliation, fund administration, custody, and investment performance reporting.
- Experience working with custodians, fund administrators, investment managers, brokers, consultants, or other third-party providers.
- Proficiency with Excel and experience with Bloomberg, Morningstar, Mercer Analytics, State Street PayHub, data visualization, database, or programming tools. And willingness to learn other data analysis tools as they become available.
- Demonstrated ability to validate large or complex data sets, identify trends and anomalies, document assumptions, and translate analysis into clear business recommendations.
- Strong judgment, attention to detail, and organizational skills, with the ability to manage recurring deliverables and competing priorities.
- Strong written and verbal communication skills, including the ability to explain investment and quantitative concepts to technical and nontechnical audiences.
- Demonstrated collaboration, customer focus, accountability, and ability to influence outcomes across functions without direct authority.
- Progress toward or completion of relevant investment, insurance, actuarial, or financial services designations.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Institutional Insurance team and cross-functional business partners.
- Focused one-on-one meetings with your manager.
- Networking opportunities, including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups.
- Access to learning content on Degreed and other professional development platforms.
- Your ethics and integrity will be valued by a company with a strong, stable, and customer-focused culture.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $95,100-$124,800
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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