Mutual Opportunities
Strategic Expense Management Analyst – Enterprise Technology and Experience
New York, New York; Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships.
Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization.
Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’
“At MassMutual, finance is the heartbeat of our company. Maintaining financial strength and stability and earning trust are key to how we operate. And as a mutual life insurance company, we don’t have shareholders. This means that our finance team can think long-term when choosing the best paths to fulfill our purpose: helping people to secure their futures and protect the ones they love. We’re looking for dedicated, skilled, creative finance professionals to join us in tackling complex challenges. Here, you’ll have the opportunity to grow your career in a place that values your ideas and invites you to challenge the status quo.”
Job Description
The Opportunity
We are seeking a Strategic Expense Management Analyst to play a key role within the Strategic Expense Management team. This role is ideal for an experienced finance professional who brings strong analytical capabilities, financial acumen, and the ability to manage medium‑complexity work with increasing independence.
You will support financial planning, analysis, and reporting for technology spend, while driving meaningful improvements across financial processes, insights, and decision‑making.
The Team
You will join a collaborative Strategic Expense Management team that values accountability, continuous learning, and forward‑thinking problem solving. Team members partner closely to ensure clear, accurate, and actionable financial insights that support strategic and operational outcomes across ETX and the broader CFO organization.
The Impact
In this role, you will support strategic decision-making, handle independent analysis, anticipate data or reporting needs, and proactively identify insights and improvements. Your work will support senior finance leads and provide financial transparency ensuring insights are timely, reliable and well communicated.
Your responsibilities will include but not be limited to the following:
Financial Planning & Forecasting
- Lead components of annual budgets, long‑range plans, and quarterly forecasts with increasing autonomy.
- Support month‑end reporting deliverables, including data validation, variance analysis, and insights generation.
- Enhance and maintain financial models, templates, and tools; propose improvements to increase efficiency and accuracy.
Business & Performance Analysis
- Analyze financial and operational trends, proactively identifying risks, drivers, and opportunities.
- Support development of and tracking of KPIs to improve visibility into expense performance.
- Prepare recurring and ad‑hoc financial reports with clear, concise insights supported by sound analysis.
Decision Support
- Provide deep analytical support for cost‑management initiatives, business cases, and investment evaluations.
- Partner with Finance Business Partners to validate assumptions, highlight findings, and recommend next steps.
- Conduct medium‑complexity scenario modeling and sensitivity analyses to inform decisions.
Process Improvement & Financial Systems
- Recommend and implement improvements in reporting processes, data quality controls, and automation opportunities.
- Identify areas to streamline forecasting, expense tracking, or analytic workflows.
- Support adoption of best‑practice analytic methods, financial systems capabilities, and BI tools.
Collaboration and Communication
- Partner with cross‑functional teams to gather inputs, clarify assumptions refine forecasts.
- Support preparation of presentation materials and summaries for reporting to senior management
- Participate in team meetings and contribute to knowledge sharing.
Minimum Qualifications
- Bachelor’s degree
- 5+ years of experience in FP&A, corporate finance, expense management, or similar roles
- 2+ years of experience supporting senior leaders and business partners
Ideal Qualifications
- Exposure to technology finance or expense management
- Working knowledge of BI tools (Power BI, Tableau, etc.)
- Strong proficiency in Excel (modeling, analytics) and PowerPoint (storytelling)
- Demonstrated ability to handle medium‑complexity analytical work independently
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Strategic Expense Management team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DM2
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $90,500-$118,700
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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