Mutual Opportunities
AI Platform Engineer
Boston, Massachusetts; Springfield, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
AI Platform Engineer | AI Platform Engineering
Full-Time
Hybrid Onsite (3 days/week)
The Opportunity
MassMutual's AI Platform Engineering team is looking for a curious, motivated AI Platform Engineer to launch their engineering career on a high-performing team. This is an entry-level role built for recent graduates and early-career engineers. You will learn directly from experienced platform engineers, contribute to real initiatives from your first weeks, and steadily build the skills to help design, deploy, and operate the systems that power AI across the enterprise. We care less about everything you already know and more about how quickly you learn, how you approach problems, and how much you care about doing good engineering work.
The Team
This is a unique opportunity to join the team that builds and operates the AI platform powering MassMutual's AI initiatives. The team works at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering the foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, mentorship, and shared technical standards. It is a team where early-career engineers are set up to succeed: hard problems are made tractable through clear documentation, thoughtful onboarding, and engineers who genuinely enjoy teaching.
The Impact
- Contribute to platform components—cloud infrastructure, AI serving layers, and developer tooling—under the guidance of senior engineers, growing your understanding of how the pieces fit together.
- Support the design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns—writing code, tests, and documentation with regular feedback from your team.
- Learn the team’s engineering standards by participating in design reviews and code reviews, and by pairing with more experienced engineers on real problems.
- Take ownership of well-scoped tasks within larger initiatives, delivering them to production with support and steadily taking on more scope over time.
- Help keep the platform healthy by learning reliability practices—monitoring, alerting, SLOs, and incident reviews—and pitching in on operational work.
- Build familiarity with governance and compliance concepts such as access management, audit logging, and AI usage policies, and why they matter to enterprise customers.
- Communicate clearly and ask good questions—sharing what you learn, flagging blockers early, and collaborating with teammates and partner teams.
- Invest in your own growth through mentorship, pairing, and continuous learning, with the goal of ramping toward greater technical independence.
The Minimum Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
- Foundational understanding of cloud computing and exposure to at least one major cloud provider (AWS, GCP, or Azure) through coursework, labs, or projects as shown by coursework or certification.
- 2+ years experience in programming proficiency in at least one language such as Python, Go, Java, or a comparable language (this could include coursework, internship experience, bootcamp, etc).
The Ideal Qualifications
- Professional experience preferred: Internships, co-ops, apprenticeships, academic projects, and substantial personal projects all count.
- Basic familiarity with version control (Git) and a willingness to learn CI/CD, containers (Docker/Kubernetes), and infrastructure-as-code.
- Curiosity about AI/ML systems and an interest in how models are deployed and served in production.
- Strong written and verbal communication and a genuine eagerness to learn from feedback.
- Hands-on exposure to Kubernetes, Docker, or Terraform through coursework, certifications, hackathons, or personal projects.
- Relevant entry-level certifications are a plus but not required—for example AWS Certified Cloud Practitioner, AWS Solutions Architect – Associate, or CKAD.
- Any hands-on experience with AI/ML frameworks or LLM APIs, even at a hobby or class-project level.
- A public portfolio or open-source contributions (e.g., GitHub) that show initiative and a habit of building.
- Experience collaborating on a team project such as a capstone, hackathon, or group assignment.
- Comfort with ambiguity and enthusiasm for learning quickly in a fast-moving space.
What to Expect as Part of MassMutual and the Team
- Structured onboarding and a dedicated mentor to support your ramp-up and early growth
- Regular meetings with the AI Platform Engineering team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- A company with a strong and stable ethical business, industry-leading pay and benefits, where your ethics and integrity will be valued
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $104,900-$137,700
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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