Mutual Opportunities
Business Systems Analyst – Corporate Technology Data Engineering & Analytics
Boston, Massachusetts; Springfield, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
Join our dynamic team as a Business System Analyst – Corporate Technology Data Engineering & Analytics, where you'll play a pivotal role as a strategic liaison between investment stakeholders and technical delivery teams. Your role is pivotal in enabling high-quality data solutions that support informed decision-making, regulatory compliance, and operational excellence across investment operations.
The Team
You’ll be an integral part of our esteemed Corporate Technology Team, focused on Data Engineering & Analytics. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Business Systems Analyst, you'll play a pivotal role in high impact Corporate Technology Investment Management Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corp Technology leadership team as well as our Investment Management and CFO customers. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed.
The Impact:
- Act as the primary interface between Investment Management teams and Data Engineering & Analytics groups.
- Elicit, document, and translate complex business requirements into clear technical specifications (BRDs, FRDs, user stories, process flows).
- Drive the design and implementation of investment data solutions, including data pipelines, reporting dashboards, and analytics platforms.
- Support system configuration, integration, and user acceptance testing (UAT) for investment data platforms.
- Collaborate with Data Engineers, Architects, and BI Developers to ensure alignment with business objectives and data strategy.
- Lead or contribute to UAT planning and execution, including test case development, defect tracking, and resolution.
- Maintain comprehensive documentation such as business process flows, data dictionaries, and traceability matrices.
- Partner with data governance, compliance, and investment operations teams on cross-functional initiatives.
The Minimum Qualifications
- Bachelor’s degree in Economics, Actuarial Science, Finance, Accounting, Information Systems, or related technical or quantitative fields
- 8+ years of experience as a Business Systems Analyst or similar role in data analytics or technology projects
- 3+ years of domain experience in asset management, investment management, insurance, or financial services.
The Ideal Qualifications
- Familiarity with Investment Operations concepts such as Critical Data Elements (CDEs), data traps, and reconciliation workflows.
- Working knowledge of data engineering principles: ETL/ELT, data lakes, and data warehousing.
- Proficiency in BI and analytics tools such as Power BI, Tableau, MicroStrategy, and SQL.
- Excellent communication, analytical thinking, and stakeholder engagement skills.
- Experience working in Agile/Scrum environments with cross-functional delivery teams.
- Proven track record of Analytical and Problem-Solving skills.
- In-depth knowledge of investment data platforms, including GoldenSource, NeoXam, RIMES, JPM Fusion, etc.
- Expertise in cloud data technologies such as Snowflake, Databricks, and AWS/GCP/Azure data services.
- Strong understanding of data governance frameworks, metadata management, and data lineage.
- Familiarity with regulatory requirements and compliance standards in the investment management industry.
- Hands-on experience with IBOR’s such as Blackrock Alladin, CRD, Eagle STAR (ABOR), Eagle Pace, and Eagle DataMart.
- Familiarity with investment data platforms such as GoldenSource, FINBOURNE, NeoXam, RIMES, and JPM Fusion.
- Experience with cloud data platforms like Snowflake and Databricks.
- Background in data governance, metadata management, and data lineage frameworks.
- Exceptional communication and interpersonal skills.
- Ability to influence and motivate teams without direct authority.
- Excellent time management and organizational skills, with the ability to prioritize multiple initiatives.
- Ability to lead cross-functional teams and manage complex projects.
#LI-RK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $124,800.00-$163,800.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
New Job Openings
Sign up for job alerts
Don't see what you're looking for? Sign up for job alerts and we'll notify you when jobs become available.
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.
Share This Job