Mutual Opportunities
Business Systems Analyst in Investment Management Technology
Boston, Massachusetts; Springfield, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
Our ideal Business Systems Analyst will be responsible for defining business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.
This role supports strategic investment initiatives and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.
The Team
You'll be an integral part of our esteemed Corporate Technology Team, focused Investment Management Technology. Our mission is to build reliable solutions by utilizing our Investment Management applications and platforms. You will be part of a team that is technical, highly motivated and excels at working in a fast-paced and always evolving environment with agility and resilience. The team engages in business as usual (BAU) initiatives as well as major projects. When needed, they collaborate with vendor resources and infrastructure teams.
The Impact
The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit. This role supports strategic investment initiatives within the areas of Portfolio Management, Investment Operations, Derivative Operations, Quantitative Research/Development, Investment Accounting, and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.
- Application support and maintenance in a DevOps/Agile delivery model
- Perform analysis of business process, procedures, data and rules
- Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity.
- Demonstrated ability to identify and understand critical business features that drive value and translate those into solid technical solutions.
- Excellent written and oral communication skills, ability to interact with business and technical personnel effectively and confidently, at all levels in the organization.
- Proven technical leadership and mentoring skills.
- Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives
- Candidates must combine an attention to detail with the ability to see the big picture.
- Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization.
- Proficient with standard documentation tools (Visio, Excel, Word)
- Capable of applying knowledge to handle all but the most complex problems independently.
- Drives continuous improvement and efficiency beyond own scope of responsibility.
- Perform impact analysis on various proposed technical solutions
- Contribute to and review test strategy and test plans
- Participate / lead complex derivative accounting testing
- Understand the system architecture and translate into efficient designs that are scalable, maintainable, and re-usable, ensuring that designs are aligned with business and technical strategy
- Contribute to and review estimates for development and testing work
- Participate in / lead design review sessions
- Clarify and resolve design related issues with developers
- Highlight potential and actual issues effectively and work through to the appropriate resolution
The Minimum Qualifications
- Bachelor’s degree
- 7+ years of experience with designing and implementing complex solutions.
- 5+ years of investment management experience with an understanding of systems and data management.
- 5+ year of experience with investment management systems (from front office to middle office, to back office)
The Ideal Qualifications
- Masters degree or higher in computer or business-related field
- Exceptional data analysis experience working with large data sets and multiple sources of data. Expert user of excel and proficient with SQL/Oracle query tools.
- Can work with limited guidance on complex projects. Anticipates change and is comfortable with multiple priorities.
- Strong quantitative orientation, analytical skills, a high level of intellectual curiosity, tolerance for ambiguity and seasoned judgment.
- Able to explore multiple solutions to a problem and present and defend solutions based on an analysis of facts and an understanding of client needs.
- Demonstrated experience in solution design.
- Strong understanding and adherence to IT SDLC and operational best practices
- Strong knowledge of DevOps and Agile concepts, including tools such as Jira and Confluence
- Self-managed and motivated individual with strong leadership skills.
- Excellent written, oral and presentation skills.
- Works with minimal oversight and proactively communicates status and risks to project leadership.
- Ability to work well in a team environment.
- Desire to learn and ability to apply learnings to business issues.
- Self-starter with proven ability to organize and direct quality work efforts.
- Ability to communicate well across all levels of the organization.
- Strong collaboration skills and the ability to work in a team-based environment.
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $90,500.00-$118,700.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
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