Mutual Opportunities
Director, Category Management
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Director, Category Management
Procurement
Full-Time
Boston, MA or Springfield, MA
The Opportunity
The MassMutual Procurement team supports the company’s mission by delivering the right supplier solutions at the right time. We streamline procurement processes, align supplier partnerships to business needs, and continuously enhance the value provided to our policyholders. We are seeking a dynamic people leader to guide a high-performing team of procurement professionals and spearhead strategic initiatives across key categories.
The Team
The team is comprised of seasoned, collaborative professionals with experience in procurement, category management, supplier management, and sourcing.
The Impact
As the Director, Category Management, your responsibilities will include but not be limited to the following:
- Provide enterprise‑level leadership to Category Managers, guiding high‑value sourcing portfolios and handling complex, organization‑wide escalations.
- Support strategic direction, establishing long‑term priorities while building talent and fostering a culture of accountability, innovation, and high performance.
- Advance category management maturity by creating standards, frameworks, and continuous‑improvement practices across Procurement.
- Develop and execute category and supplier strategies to improve competitiveness, optimize spend, and support corporate goals.
- Oversee sourcing processes (RFIs, RFPs, major negotiations) to maximize organizational value, reduce risk, and strengthen supplier ecosystems.
- Serve as relationship owner for strategic suppliers, ensuring effective performance oversight, issue resolution, and long‑term partnership development.
- Ensure enterprise alignment, partnering with business leaders and cross‑functional teams so sourcing decisions meet future requirements and strategic goals.
- Champion cross‑functional initiatives aimed at transformation, efficiency, and operational excellence across business units.
The Minimum Qualifications
- 8+ years of experience driving strategic initiatives, managing complex portfolios, and influencing enterprise‑level decision‑making
- 5 + years people management experience
- 4+ years of Executive-level communication and presentation skills as well as listening skills enabling the stakeholders to align with our procurement best practices.
- Bachelor’s Degree
The Ideal Qualifications
- 2+ years leading a Procurement team and/or function in financial services or similar industry/environment.
- Experience creating and leading category strategy.
- Strong financial acumen and understanding of how effective category management relates to company results.
- Strong influence skills to encourage leaders from across MassMutual towards positive supplier relationships and results delivery.
- Possesses a strong understanding and prior working experience in supplier management activities including performance management (SLAs, KPIs etc.), relationship management, contracting and risk management.
- Experience negotiating agreements and managing complex vendor / client relationships.
What to Expect as Part of MassMutual and the Procurement Team:
The desire to drive change and improvement in the procurement function supporting our mission to be a leading procurement organization
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $141,300-$185,400
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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