Skip to main content

Mutual Opportunities

Smiling Women

Director of Cyber Third-Party Assurance

Boston, Massachusetts; Springfield, Massachusetts
Job Category Technology ID R19250
Apply Now
The Boston Globe: Top Places to Work 2024 Massachusetts

Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
Headshot of Roger Crandall
Roger Crandall CEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

Full-Time, Boston, Springfield

The Opportunity

As the Director of the Cyber Third-Party Assurance team you will work in a fast-paced, collaborative environment overseeing the onboarding and continuous monitoring of Mass Mutual’s third-parties. The Director of Cyber Third-Party Assurance (CTPA) leads the enterprise’s vendor and supplier cybersecurity risk management function. This role is responsible for ensuring that third-party engagements meet Mass Mutual’s cybersecurity standards and comply with regulatory expectations. The position manages a team responsible for four critical verticals: onboarding new vendors, conducting risk-based assessments of returned questionnaires, actively monitoring critical vendors through continuous oversight and managing third-party risk questionnaires received when Mass Mutual serves as a vendor. This role ensures that there is a consistent, risk-driven approach to protecting the enterprise from supplier-related cyber threats.

  • Vendor Onboarding & Due Diligence:

Oversee the vendor onboarding process, beginning with inherent risk assessments and tailored due diligence questionnaires. Lead the review of questionnaire responses, assign risk scores, and determine requirements for follow-up remediation or reassessment. Partner with Procurement, Legal, and Governance to ensure contract language reflects cyber requirements.

  • Ongoing Vendor Monitoring:

Direct continuous monitoring of critical and high-risk vendors using third-party risk intelligence tools (e.g., RiskRecon). Oversee periodic reassessments based on vendor tier, risk exposure, and regulatory requirements. Ensure supplier vulnerabilities and incident notifications are addressed and escalated appropriately.

  • Third-Party Questionnaire Responses:

Manage the function that responds to cybersecurity questionnaires MassMutual receives as a third party to other organizations. Ensure responses are accurate, consistent, and aligned with enterprise security posture and regulatory expectations.

  • Governance, Reporting & Stakeholder Engagement:

Provide executive-level reporting on third-party cyber risk posture, metrics, and emerging risks. Align with Governance, Enterprise Risk Management, and Internal Audit to ensure defensible oversight. Partner with BISOs, platform engineering, and security control owners to ensure vendor cyber risk is accurately identified and managed.

The Team

The Cyber Third-Party Assurance (CTPA) team plays a critical role in protecting Mass Mutual’s enterprise by managing cyber and operational risks across its vast supplier ecosystem. This team serves as a strategic partner to the business, providing assurance that our vendors and SaaS providers maintain the highest standards of security, compliance, and resilience. Leveraging advanced tools and regulatory expertise, CTPA delivers proactive risk insights, drives remediation of control gaps, and strengthens the organization’s ability to meet stringent expectations from regulators, clients and the board. The team operates at the intersection of governance, procurement, and enterprise risk, ensuring that third-party dependencies do not become enterprise vulnerabilities. By leading this function, the incoming director will directly influence Mass Mutual’s risk posture, reputation and ability to innovate securely with trusted partners.

The Impact:

  • Protects the enterprise from supplier-related cyber threats and regulatory exposure.
  • Strengthens resilience through proactive risk identification, monitoring, and remediation.
  • Enhances vendor trust and reputation through a mature, transparent, and defensible third-party cyber risk program.
  • Provides leadership with actionable intelligence to inform decision-making.

The Minimum Qualifications

  • Bachelor’s degree in information technology, Cyber Security, or a related field.
  • 8+ years of experience in cybersecurity, including 4+ years in a leadership role focused on third-party risk management, or vendor assurance.
  • Authorized to work in the US without requiring sponsorship now and in the future.

The Ideal Qualifications

  • Knowledge of regulatory frameworks (NIST CSF 2.0, CRI Profile, etc.).
  • Strong analytical skills for measuring program effectiveness and driving continuous improvement.
  • Demonstrated experience in managing risk assessments, due diligence, and continuous monitoring processes.
  • Familiarity with vendor risk intelligence platforms (e.g., , RiskRecon) and GRC tools (e.g., Archer, Process Unity).
  • Excellent communication and stakeholder engagement skills, including executive-level reporting.
  • CISSP, CTPRP, or related certifications preferred.

#LI-SC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $148,300.00-$194,600.00
Apply Now

Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 88% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say they feel encouraged to bring forth new ideas
  • 86% of employee respondents say MassMutual cares about and supports the well-being of their employees

*Source: 2024 MassMutual employee engagement survey

Three people talking and walking

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

Woman smiling in front of a wall of raised text

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
health and well-being icon

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

Kevin

Compliance Consultant

Seth

Service Management Consultant

Kymberly

Head of Experience Journey Mapping

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

2 Park Ave,
New York, NY

Virtual

Sign up for job alerts

Don't see what you're looking for? Sign up for job alerts and we'll notify you when jobs become available.

Join Our Talent Network.

Check out why it’s great to work at MassMutual.

Please complete the form to join our Talent Network, which means you’ll receive follow-up emails with additional information on jobs that might interest you, MassMutual news, and information about what it’s like to work here.

Interested InPlease select a category or location option. Click “Add” to select your preferences.

By submitting this form I agree to receive career opportunity information from MassMutual and acknowledge that I have read and understood the Online Privacy Notice, (opens in new window) and if applicable, the California Consumer Privacy Act Disclosure, (opens in new window) including the categories of personal data being processed, the way they are processed, the purposes and the legal grounds for processing, the retention period, the recipients of my personal data, the security of my personal data, as well as my data processing rights.

Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.

MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.

If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.