Mutual Opportunities
Enterprise Architecture AI Architect
Boston, Massachusetts; Springfield, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
AI Architect Mastery, Enterprise Architecture, ETX
(Full-Time, Location: Boston, Springfield, New York)
The Opportunity
The AI Architect will evaluate and benchmark AI capabilities, define implementation patterns for AI services, and enable MassMutual to make impactful, long-term decisions around AI-enabled business capabilities. This includes developing strategies, reference architectures, roadmaps, and patterns to drive responsible AI Adoption, Research & Development. As an AI Architect, you will be part of MassMutual’s team focused on aligning AI technology strategy with business strategy and goals. You will guide the planning and design of AI capabilities to maximize their value in secure and responsible manner, using architecture strategies, blueprints, and roadmaps to standardize technology stacks and enhance AI engineering speed and agility.
The Team
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is composed of Business, Application, Infrastructure, Data, and Security architecture domains. The team collaborates on enterprise-wide technology initiatives, providing a unique perspective and opportunity to partner with best-in-class architects, technologists and business leaders. The AI Architect will join this team to drive digital innovation and create a competitive advantage for MassMutual.
The Impact:
The AI Architect will play a critical role in designing AI solutions that enhance MassMutual's digital capabilities and customer engagement. This role involves working closely with various domains of Enterprise Architecture (EA), Research & Development, business stakeholders, IT teams, Cyber, Governance and Privacy partners to design and implement AI solutions that align with business outcomes and architectural requirements
Responsibilities:
- Build Enterprise AI Architecture strategy and roadmaps
- Develop AI Reference Architectures and Guidance.
- Update specification and publication of AI Standards and Patterns around AI technology, development, security, privacy and observability.
- Build AI platform architecture and Integration Patterns, stay abreast of emerging AI technologies and integrate them into AI architecture as needed
- Consult on AI capabilities for business and technology platforms and ensure alignment between AI architecture frameworks and standards and overall business strategy
- Evaluate and lead AI architecture deliverables, perform capability assessments, and support technical evaluations for closing gaps
- Actively publish deliverables and utilize multi-media to educate and engage with federated solution architecture community members
- Partner with solution architect to document design decisions and solution architecture
- Partner with technology leaders, business and governance partners to identify AI risks and process issues, then provide enterprise patterns to resolve the issues
- Provide recommendations on problem solving, solution options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals, and processes
- Partner with extended enterprise architecture, enterprise cyber security, compliance, governance, privacy, business, and IT support teams to communicate and collaborate on architecture strategies, standards, and guidance
- Partner with AI Governance, Security and Privacy team for supporting Secure, Ethical and Responsible use of AI.
- Stay abreast of current and emerging AI threats and design AI architecture to mitigate them. Design capabilities for AI Governance and Observability
- Achieve AI architecture compliance on requirements, including, but not limited to, Colorado AI Act, global data privacy requirements, and state and federal regulations
The Minimum Qualifications:
- Bachelor's degree in computer science, IT, system analysis, or a related technical field
- 8+ years of IT design and implementation experience with a minimum of two of the following (or similar) technical disciplines: AI/ML frameworks, AI/ML development and coding environments, cloud platforms, and big data technologies
- 5+ years involvement with solution architecture development and delivery.
- 5+ years of experience developing and interpreting business architecture.
- 5+ years of experience in building solutions on complex cloud-native products, applications, and platforms
- 5+ years of experience in a technology advisory role, experience working directly with any of AI, machine learning technologies, statistical systems, or big data platforms
The Ideal Qualifications:
- Exposure to and involvement in governance and compliance regimes; a good understanding of security and privacy management. Experience working with AI Governance, Privacy requirements like Colorado Artificial Intelligence Act (CAIA).
- Experience supporting agile teams by providing guidance on design, opportunities, impact, and risks, taking account of technical and architectural debt
- Preferred experience designing GenAI solutions, with experience in MLOPS, LLM, Amazon Bedrock, Q, OpenAI, CoPilot Studio, Langchain, Data Foundry, Data Fabric.
- Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams
- Technology-neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences
- Displays intellectual curiosity and integrity
- Motivated and driven by achieving long-term business outcomes
- Ability to balance the long-term (big picture) and short-term implications of individual decisions
- Ability to work effectively in a team environment and lead cross-functional teams
#LI-RK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $144,800.00-$190,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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