Mutual Opportunities
Event Technology Consultant
Boston, Massachusetts; Chicago, Illinois
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Event Technology Consultant
Event and Conference Management Team
Remote
This position requires both Domestic and International travel
The Opportunity
At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Event Technology Consultant sits on the Event and Conference Management Team reporting to the Director, Event Operations.
As an Event Technology Consultant, you will support meeting and event stakeholders consulting on the event technology elements to execute a successful meeting or event. Specifically, you will build meeting registration sites, event mobile apps, virtual events/webinars, surveys, and reporting within the CVENT platform. In addition, this role will lead on-site event technology execution at MassMutual conferences.
The Team
The Event and Conference Management Team consists of experienced event planning, production, and technology professionals who plan and execute MassMutual’s meetings and events. Supporting both domestic and international events across the enterprise, the team collaborates with all MassMutual organizations.
The Impact:
As an Event Technology Consultant, you will directly influence meetings and events through these responsibilities:
- Build and maintain registration sites, email communications, mobile apps, reporting portal, webinars/virtual event platform, and surveys within the Cvent platform in alignment with MassMutual’s standards.
- This position will consult and communicate with clients both internal and external on how event technology solutions can best achieve program goals and provide guidance on event technology design and best practices.
- Manage and maintain relationships with event technology partners as assigned
- Manage reporting and data within the system to ensure we have accurate records.
- Lead project management and support API integrations within event technology platform
- Uphold accountability by creating and managing technology timelines for meetings and events
- Understand and implement general event technology tasks - create, edit, delete, manage user profiles, analytics
The Minimum Qualifications
- Bachelor's degree or equivalent work experience
- 7+ years of experience with Cvent platform
- 2+ years of experience with HTML, CSS, and graphic design
- 5+ years of experience with MS Office - Word, Excel, Outlook, and PowerPoint
- 5+ years of experience with database management programs
- 5+ years of experience with Android and iOS user interfaces and ecosystems to aid in the downloading, installation, content display and use of mobile applications
- Availability to work nights and weekends as needed for event execution
- Must be available to travel within the US and Internationally to support on-site event technology activations at conferences
The Ideal Qualifications
- Strong communication skills with clients and internal team members that is clear, concise, and professional
- Proven ability to manage multiple tasks and balance client needs
- Possess strong technical and data management skills
- Build strong relationships and comfortable working with different personalities
- Creative and pro-active problem-solver
- Experience supporting the event planning lifecycle
- Experience with a project management platforms, such as Airtable
- Cvent certifications a plus
- Model MassMutual’s Winning Ways: Focus on the Customer, Act with Integrity, Value People, Work Collaboratively, and Achieve Results
- Project management/program management skills
- Organized and able to plan appropriate project timelines, work backward from deadlines, identify milestones and owners, and execute against a plan
- Excellent written and communication skills
- Ability to work with a variety of behavioral styles & levels of management
- Ability to think and adapt quickly to a fast-moving range of issues while remaining calm under pressure
- Ability to be proactive, anticipate and problem solve quickly
- Strong attention to detail
- Continuous improvement mindset with a commitment to introducing new and innovative ideas and communications approaches
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Event and Conference Management Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-CM1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $110,400-$144,900
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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