Executive Liaison

Executive Liaison

Investment Management Team

Full-Time

Boston, MA

The Opportunity

We’re looking for a highly motivated, engaged, and experienced Executive Liaison to provide the highest-level administrative support to MassMutual’s Chief Investment Officer.  The candidate will possess acute attention to detail while delivering output of the highest quality of accuracy.  In this role, the successful candidate will typically be exposed to highly confidential information and will be involved in coordinating sensitive items/agendas/meetings on behalf of the Executive Leadership Team (ELT) member. Activities include managing a complex calendar for this ELT member; coordinating and planning monthly and quarterly team meetings and offsite sessions; managing complex travel needs and related expense reconciliation; and partnering with teams across the division. This team requires someone who enjoys working in a fast-paced environment, is comfortable taking on complex administrative tasks and enjoys working in partnership with others both on our team and across the enterprise. This position is based in Boston with a hybrid schedule. 

The Team

The Investment Management (IM) team is responsible for all investment activities, decisions, researching/support and operational matters associated with managing MassMutual’s General Investment Account. Members of the IM team include Portfolio Managers, quantitative professionals, investment researchers, investment compliance/oversight, and investment services (e.g. operations, data, etc.), to name a few. 

The Impact

This is a multi-faceted role in which you will take initiative and operate in an autonomous way, while utilizing a proactive approach to anticipate and fulfill the administrative needs for the Chief Investment Officer. You will work closely with Executive Liaisons supporting other C-suite professionals across the organization, and you will work closely with the administration support team within Investment Management’s Administrative Center of Excellence. Responsibilities will include, but not be limited to the following: 

• Calendar management: accept/decline, establish intimate knowledge of meeting requests to prioritize and make decisions on behalf of the leader, and proactively resolve calendar conflicts. This includes using discretion with sensitive and confidential matters/meetings.
• Organize and coordinate high level materials and agendas for regular meetings, in partnership with Barings and internal MassMutual stakeholders across the company 
• Schedule meetings with both internal and external stakeholders 
• Interface with executive support teams across the enterprise to coordinate schedules and collaborate with executive assistants/liaisons across the company to plan and prioritize meetings and events 
• Reserve appropriate conference rooms, prepare room when needed and provide required materials for meetings’ needs, including providing visitor support as needed
• Prepare bi-weekly and monthly meeting agendas and take minutes as needed, including circulating action items for follow-up 
• Finalize high-level materials; review/edit/audit materials prepared by team (e.g., agendas, executive committee materials, PowerPoint slides, Excel files)  
• Respond to inquiries (both written and verbal) as needed 
• Schedule travel arrangements and reconcile travel expenses in Concur as needed, understanding that the ELT member may have frequent/ad hoc travel requests
• Support the onboarding and off-boarding activities of full-time employees and new hires 
• Participate in ad hoc projects 
• Provide back-up and supporting coverage for other Executive Liaisons as needed

Minimum Qualifications

• High school diploma (or equivalent diploma) 
• 5+ years of related experience with executive administration, office manager, or similar roles 

The Ideal Qualifications

• Bachelor’s Degree 
• 7+ years of related experience with senior executive administration, office manager, or similar roles in the financial services industry, preferably in an investment management business 
• 2+ years of experience event planning, calendar management and meeting coordination 
• Can-do, positive attitude and comfortable working with portfolio managers, senior executives, internal legal counsel and external stakeholders 
• Team Player/Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences; leverages the ability to deliver effectively 
• Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities 
• Expertise with communication tools, like Zoom, Teams and Slack 
• Expert knowledge and comfort working with advanced versions of Microsoft Office suite (Word, Excel, PowerPoint, etc.) 
• Advanced proficiency with Concur and Workday 
• Previous experience working in a financial services/insurance organization 
• Proficient working knowledge of Power Point, Excel, Ariba, Concur, and other technology required to support an investment organization 
• Strong communication skills with the ability to communicate effectively using verbal and written methods to all levels of an organization 
• High level of attention to detail and time management, with a strong understanding of the importance of being responsive and proactive in a deadline-driven environment 
• Collaborative approach, performs routine administrative support proactively and demonstrates openness to provide assistance as urgent situations or ad-hoc needs arise 

What to Expect as Part of MassMutual and the Team

• Regular meetings with the IM team
• Focused one-on-one meetings with your manager 
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 
• Access to learning content on Degreed and other informational platforms 
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.