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Mutual Opportunities

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Head of Balance Sheet Risk

Boston, Massachusetts; Springfield, Massachusetts
Job Category Risk Management ID R20864
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
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Roger Crandall CEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

Head of Balance Sheet Risk

Full-Time

Boston, MA or Springfield, MA

The Opportunity

This is an opportunity for an exceptional, highly motivated, collaborative risk leader to join MassMutual’s Capital and Investment Risk Management team (within Enterprise Risk Management) and influence the management of risks associated with investment decisions and the use of capital. You will provide centralized, second-line accountability for market, liquidity, and capital risks, partnering closely with Investment Management and Finance to evaluate trade-offs and influence balance sheet decisions, consistent with MassMutual’s risk appetite and enterprise ALM objectives.

As a member of the Capital & Investment Risk leadership team, you will help shape the team’s operating effectiveness by aligning on priorities, coordinating work across peers, and evolving processes. You will also support the Head of Capital & Investment Risk with thought leadership and strategic input.

The Team

The Capital & Investment Risk team works closely with the Investment Management and Finance divisions to deliver insights and influence decisions regarding MassMutual’s investment risk-taking and use of capital, in support of MassMutual’s long-term financial strength and strategic objectives.

The team brings together a diverse group of experts across capital markets, risk management, actuarial, and quantitative disciplines that work together to deliver analysis and recommendations related to the management of credit, market, liquidity and capital risk, consistent with the enterprise risk appetite framework for which the team is also responsible. The team continues to be successful in driving improvements in tools, technology and processes, for more consistent risk analysis and reporting, and enabling greater opportunities for scale and efficiency within ERM and with stakeholders in Investment Management and Finance.

The Impact

You will ensure MassMutual’s market, liquidity, and capital risks are effectively managed, through robust risk management controls and frameworks aligned to our life insurance and annuity liabilities, evolving business strategy and operating environment. You will serve as ERM’s focal point for integrating market, liquidity, capital, and asset allocation risk perspectives into a single, decision relevant enterprise ALM view. You will achieve this by working with stakeholders in Investment Management and Finance organizations to ensure that balance‑sheet trade‑offs across capital, liquidity, earnings, and risk are explicitly assessed, governed, and escalated through consistent frameworks.

Working closely with the Head of Credit Risk, you will also ensure that analytical and risk management processes and deliverables within the Capital & Investment Risk team are connected and scaled for maximum impact and efficiency.

This role will initially focus on unifying existing market, liquidity, and capital risk capabilities within ERM, with further operating model evolution expected as enterprise ALM governance, data, and modeling capabilities mature.

Success in this role is driven by strong collaboration across Capital & Investment Risk Management, ERM, Investment Management and Finance including the ability to lead teams, enable clear communication, and align stakeholders in a matrixed environment.

Notable responsibilities include:

  • Second-line risk oversight: Accountable for second-line oversight of market, liquidity, and capital risk frameworks and execution, partnering with Investment Management and Finance to ensure risks are well mitigated with frameworks, processes and controls current and fit-for-purpose. Deliver independent review and challenge of first-line activities, ensuring alignment to approved risk appetite, enterprise ALM objectives, and governance expectations.
  • Asset allocation: Provide enterprise and product-level risk perspectives on asset allocation trade-offs, incorporating inputs from Credit Risk Management on sector, issuer, and portfolio credit risks, helping ensure allocation limits are appropriate to the liabilities and provide a risk/return balance within aggregate risk appetite. Review investment guidelines and limits for reasonableness and recommend alternatives as needed.
  • Liquidity: Oversee Treasury-led liquidity risk management to maintain a robust, enterprise approach that reflects product cash-flow dynamics, stress behavior under adverse market conditions, and interactions with capital and funding strategies.
  • Risk appetite: Own and evolve MassMutual’s multi-lens risk appetite framework, including financial risk methodologies and metrics, analysis and reporting (integrating inputs from Credit Risk Management and other stakeholders), escalation of concerns; partner with first-line stakeholders to assess risk/return trade-offs under stress and tail scenarios and recommend actions (e.g., macroeconomic tail hedges) as needed
  • Economic capital: Oversee the use of economic capital and value metrics within the risk appetite and ALM frameworks, including economic capital methodologies, analysis and review of results, Partner closely with Finance and Investment Management to expand and further embed these metrics in decision-making.
  • Stress and scenario testing: In partnership with the Head of Credit Risk, ensure the Capital & Investment Risk team maintains a robust approach to the development, maintenance and application of stress scenarios to provide insights into potential tail exposures impacting MassMutual’s financial strength, and to support holistic evaluation of risk/reward tradeoffs of risk management alternatives.
  • Modeling process evolution: Collaborate with the Chief Actuary, Treasurer, Investment Management, and other stakeholders to define the future state vision and roadmap for capital and liquidity stress modeling across risk appetite, economic capital, and enterprise stress and scenario analysis; partner with Credit Risk Management, which owns credit risk modeling methodologies and tools; in the near term, oversee current production processes while evolving roles, governance, and ways of working.
  • Strategic planning: Support Head of Capital & Investment Risk in providing independent risk assessment and challenge of significant capital transactions, strategic investments, and M&A activities, with emphasis on impacts to capital adequacy, liquidity resilience, balance‑sheet risk appetite, and rating agency considerations.
  • Leadership: Lead a team of 13 capital markets, risk, and actuarial professionals; scope out and lead complex projects, often in a matrixed setting across multiple functions applying change management, influencing, and communication skills
  • Executive presence: Present risk analysis, insights, and recommendations to the Investment Oversight Committee, Enterprise Risk Committee and other senior forums.
  • Talent and culture: Attract, develop and retain top talent; build skills and career paths aligned to the evolving operating model; foster collaboration across risk disciplines; and manage key-person risk through delegation, coaching, and succession planning.

Success in this role is driven by the ability to:

  • Inspire and motivate ERM colleagues to deliver on the function’s key priorities
  • Quickly establish credibility with a wide range of stakeholders
  • Proactively collaborate with other teams in ERM as well as in the business lines
  • Lead as a player/coach: deliver results personally and coach others to succeed.
  • Inform and influence others appropriately, clearly and on a timely basis
  • Adapt and thrive in complex, uncertain and changing situations
  • Listen actively, and challenge yourself and others to think about all angles of the issue
  • Rapidly build knowledge in unfamiliar topics and apply it to the work.
  • Demonstrate curiosity across a broad range of business issues.

The Minimum Qualifications

  • 15+ years of relevant work experience working in investment risk management (insurance company focus)
  • A Bachelors degree in Financial Engineering, Mathematics, Actuarial Science, Physics, Engineering, Finance or similar quantitative discipline
  • Demonstrated experience operating as a second‑line risk leader influencing senior decision‑makers in a matrixed environment
  • Extensive experience in quantitative market, credit and asset allocation modeling
  • Experience performing detailed analysis of risks associated with different asset classes including private credit and structured assets
  • Experience in applying economic value and capital frameworks to drive strategic decisions within an insurance company
  • Previous experience working on liability driven investing projects within an insurance company
  • Knowledge and experience working with derivatives and hedging risk management
  • Understanding and experience of the life insurance industry
  • Well established record of project management
  • Success working in collaborative team environment with matrix management
  • Strong executive communication and presentation skills
  • Ability to work independently and take initiative

The Ideal Qualifications

  • Deep investment risk expertise within the insurance industry, including a clear understanding of market and liquidity risk frameworks, taxonomy and related risk management techniques and tools
  • Experience in executing or overseeing asset allocation and ALM processes
  • Capital markets experience, including detailed knowledge and experience working with derivatives and hedging risk management, as well as familiarity with range of asset classes relevant to MassMutual
  • Strong understanding of life insurance and annuity products, including long‑duration guarantees, embedded options, policyholder behavior, and how these features influence market, liquidity, and balance sheet risks
  • Superior communication skills, both verbal and visual
  • Strong analytical and problem-solving skills, including ability to drill down on details, perform analyses, resolve issues and distill findings into a concise summary of key conclusions and recommendations
  • Experience leveraging AI and advanced analytics tools to improve risk analysis, streamline processes, and enhance decision‑ready insight in a risk or financial context
  • Experience of leading large, complex projects
  • 10+ years of insurance risk experience
  • An advanced degree in Financial Engineering, Mathematics, Actuarial Science, Physics, Engineering or similar quantitative discipline;
  • Relevant professional certifications (e.g., FSA, CFA, CAIA, FRM)

What You Can Expect at MassMutual 

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: 

  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes  
  • A collaborative environment where perspectives are welcomed   
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time  
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization  
  • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset 

#LI-LC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $249,100-$347,500 base salary range
In addition to base salary, incentive pay is a significant portion of total compensation for this role, including competitive annual bonuses and long-term awards.
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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 85% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say the work they do at MassMutual is meaningful
  • 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things

*Source: 2025 MassMutual employee engagement survey

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Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

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where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

2 Park Ave,
New York, NY

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