Mutual Opportunities
Medical Director, DI Underwriting Governance
Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As Medical Director, Disability Insurance Underwriting Governance, you will serve as a senior clinical leader for the Disability Income (DI) underwriting organization, within the Office of the Corporate Chief Underwriter (OCCU) responsible for advancing the medical underwriting framework, enhancing risk selection, and modernizing underwriting guidelines.
This role combines deep clinical expertise with disability insurance knowledge to evaluate how medical conditions impact functional capacity and the risk of future disability. The physician will partner across underwriting, claims, and risk governance teams to ensure consistent, evidence-based decision-making aligned with company risk appetite when researching and updating medical guidelines in our proprietary disability income underwriting manual.
The Team
You will report directly to the Corporate Chief Underwriter and become part of a team focused on strengthening underwriting discipline, guideline governance, and risk selection for the disability income business. The work is highly collaborative and requires partnership with production underwriting, claims, actuarial, legal, and compliance partners.
The Impact
- Lead the development, modernization, and ongoing maintenance of DI medical underwriting guidelines
- Translate clinical evidence into practical, field-applicable underwriting standards
- Drive consistency in risk assessment across the organization through clear, structured guideline design (content, format, and decision logic)
- Ensure alignment with emerging medical trends, longevity, and disability incidence experience
- Serve as a key contributor to broader underwriting manual strategy and modernization efforts
- Evaluate and synthesize medical literature related to morbidity, functional outcomes, and work disability risk
- Provide clinical perspective on emerging risks and conditions impacting DI portfolios
- Support morbidity monitoring and post-implementation reviews of underwriting changes
- Partner with pricing, analytics, and governance teams on experience studies and risk segmentation
- Develop and deliver targeted training for underwriters and stakeholders, focused on disability risk evaluation
- Enhance underwriter capability in interpreting medical data and applying guidelines consistently
- Act as a clinical SME for DI underwriting initiatives, including digital transformation and underwriting workflow improvements
- Collaborate with Claims, Product, Legal, and Compliance to ensure alignment across the policy lifecycle
- Provide governance input into risk tolerance, exception handling, and emerging issues
The Minimum Qualifications - Required
- MD or DO with active medical license
- Board certification in a relevant specialty (e.g., Internal Medicine, Occupational Medicine, Physical Medicine & Rehabilitation preferred)
- Demonstrated experience in insurance medicine, disability underwriting, or disability claims
- Deep understanding of how medical conditions affect functional capacity, return-to-work outcomes, and disability duration
- Strong analytical and decision-making skills with the ability to translate complex clinical data into underwriting actions
- Proven ability to communicate effectively with both clinical and non-clinical stakeholders
The Ideal Qualifications - Preferred
- Experience in Disability Income (DI) underwriting or Group/Individual disability products
- Familiarity with morbidity experience analysis and underwriting guideline development
- Experience in medical leadership, guideline governance, or underwriting transformation initiatives
- Knowledge of occupational demands and vocational assessment principles
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship--supported by a company with a strong legacy and a future-focused mindset
#LI-MC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $209,700-$275,100
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
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