Mutual Opportunities
Product Manager - Data Science
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
Within the Data Science team, the Product Manager builds relationships with business partners to understand their needs and identify where data products stand to address problems and unlock value. This role is responsible for establishing partnerships, identifying impactful opportunities for the application of data science capabilities, and setting the vision and strategy for implementing these capabilities as a data product. The individual will scope, prioritize and lead product delivery; including managing feature definition, changes and enhancements, identifying new implementation opportunities and handling incident management and escalation. This involves working with subject matter experts to gain a comprehensive understanding of business priorities and needs, documenting current state processes, developing roadmaps that align to strategic objectives and developing measurable ways to use the product(s) and data to drive business decision making. We require analytical minds to craft and analyze key performance indicators to track value and usage to drive development strategy and prioritization.
The Team
The Data Science team within the Enterprise Technology Experience organization builds capabilities around data exploration and visualization, process refinement and evolution, predictive analytics, advanced statistical analysis and AI. We do this with product based work in small, high caliber teams utilizing cutting edge technologies. The team is comprised of a combination of data scientists, data engineers, project managers, and product managers. Culturally, we look for individuals with a strong inclination for learning and from a variety of backgrounds who challenge each other openly, regardless of level or role on the team. We operate using conceptual thinking, logic and data driven analysis. We embrace diversity in all of its forms, require respect, expect consistent delivery of high quality products and look to have fun.
The Impact
The expectation of the Product Manager includes being comfortable navigating ambiguity, adept at problem solving, effective at communicating, and strong at critical and analytical thinking.
Responsibilities:
- Lead a cross-functional product team with a long-term focus on creating and measuring value, setting strategy, vision, prioritizing work, and aligning resources
- Define and execute the product roadmap for Data Science and AI-powered business solutions
- Dive deep into business processes with the goal of improvement and driving change with data
- Engage with all levels across the enterprise
- Serve as a conduit of knowledge between functional and technical teams
- Communicate regularly with individuals both within and outside of our team
- Navigate ambiguity to deliver results
- Define metrics to quantify value and ideate to find new ways of delivering value with the product
- Productize models, platforms, dashboards etc., and influence their utilization throughout the enterprise
- Develop plans for continuous service to support implementation of products
- Act as a champion for our capabilities by communicating their benefits and how they can be implemented
- Take ownership of resolving any outages, including communication with stakeholders, management of resources, ensuring resolution, and continuous improvement.
- To bring Program Management & Project Management expertise and execute on complex projects
- Motivate and drive large scale technical teams of employees & contract resources (on-shore & off-shore)
- Provide Sr. Leadership with a clear view of project status, risks and issues to meeting timelines and goals
The Minimum Qualifications
- Bachelor’s Degree
- 8+ years of product management experience or complex, cross functional, strategic based project experience
- 1+ year of experience with strong understanding of AI/ML concepts, including model lifecycle, data pipelines, AI explainability and ethical AI considerations
- 1+ year of experience working in partnership with other technical professionals such as an engineers, developers, data scientists
- 2+ years of experience leading cross functional product/ project teams to execute and achieve success in complex and high value deliverables
The Preferred Qualifications
- Masters degree with a bachelors degree preferably in Investment/Business or an analytical field such as Economics, Mathematics, Engineering, Computer Science
- Experience with Wealth Management, Investment or Financial Service
- Experience in working in an agile work environment, with Jira and Confluence preferred
- Outstanding communication skills including handling executive communication
- Skilled in applying judgment to balance process compliance with achievement of business objectives
- Strong organizational skills and detail oriented
- Ability to assess a project's scope and the team's ability to execute
- Outcome oriented with the ability to drill down from the big picture to process details
- Ability to communicate objectives, plans, status and results clearly
- Strong leadership skills and influencer
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $131,100.00-$172,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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