Mutual Opportunities
Regulatory Product Filing Consultant
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Regulatory Product Filing Consultant
Regulatory Product Filing Team
Full Time
Boston, MA or Springfield, MA
The Opportunity
As a Regulatory Product Filing Consultant, you will own complex regulatory filing work for MassMutual product lines, including life insurance, annuities, disability insurance, and worksite products. You will independently prepare, complete, and document filings through SERFF or comparable regulatory filing platforms, while drafting complex contract forms, riders, endorsements, communications, and filing materials for state insurance departments and the Interstate Insurance Product Regulation Commission (Compact).
This role is designed for an experienced regulatory filing professional who can lead work across ambiguity, translate regulatory requirements into practical filing strategies, and partner with cross-functional stakeholders to support timely, accurate, and well-documented submissions. You will serve as a subject matter resource for complex filing practices and regulatory issues, help resolve objections and comments from regulators, and contribute to projects that strengthen filing quality, records management, and operational readiness.
You will have meaningful ownership of filing activity and related processes, including the ability to influence wording, manage timelines, coordinate amendments, and guide business partners through filing requirements. You will also have the opportunity to mentor junior team members and support broader team initiatives such as prospectus review, policy print review, information management, and updates connected to product or fund changes.
The Team
The Regulatory Product Filing Team supports the regulatory filing needs of multiple MassMutual product lines and plays a key role in connecting product development, contract drafting, regulatory approval, print production, and records management. The team partners closely with Law, Actuarial, Product Development, Compliance, Print Production, and other internal business areas to move filings from concept through approval and implementation.
This is a collaborative, detail-oriented team that values accuracy, accountability, practical problem solving, and strong working relationships. The work is varied and often time-sensitive, requiring thoughtful coordination with internal partners and external regulators. You will join a team that supports each other, shares knowledge, and continuously looks for ways to improve filing processes and documentation.
The Impact
- Lead complex insurance product filings from planning through submission, amendment, monitoring, approval, and documentation using SERFF or comparable platforms; your work helps products move through regulatory review in a timely, accurate, and audit-ready manner.
- Draft, review, and coordinate complex policy and contract forms, riders, endorsements, filing communications, and related materials; your work supports clear, compliant product documentation and helps business partners resolve wording and implementation questions.
- Research, analyze, and interpret regulatory requirements, state-specific guidance, bulletins, and filing practices; your analysis helps the team identify filing risks, support decisions, and translate requirements into practical solutions.
- Serve as a primary point of contact for regulator questions, objections, and comments; you will coordinate responses, amendments, and internal review so that objections are addressed professionally and with appropriate accountability.
- Partner with Law, Actuarial, Product Development, Compliance, Print Production, and other business areas to align filing content, timelines, and expectations; your collaboration helps reduce rework and supports successful approvals and implementation.
- Maintain organized records of filing activity, approvals, objections, status updates, and related communications; your documentation supports compliance tracking, risk management, records retention, and management reporting.
- Contribute to team and department projects such as illustration filings, fund update filings, annual report filings, policy print review, prospectus review, form database work, records management, archive transfer, online folder management, specimen requests, and other information management initiatives.
- Act as a technical resource and mentor for less experienced team members by sharing regulatory filing knowledge, reviewing complex questions, and helping strengthen team practices and consistency.
The Minimum Qualifications
- Bachelor's degree.
- 5+ years of experience in the insurance industry, regulatory filings, contract filing, product compliance, or product development support
The Ideal Qualifications
- Master's degree or advanced insurance, compliance, legal, regulatory, or financial services coursework.
- 8+ years of experience with insurance product filings or regulatory filing work for life insurance, annuities, disability insurance, worksite products, or comparable financial services products.
- Advanced knowledge of SERFF, Compact filings, state insurance department filing practices, regulatory objections, amendments, approvals, and filing documentation standards.
- Demonstrated experience leading complex filing projects, including coordinating timelines, resolving issues, aligning stakeholders, and documenting outcomes.
- Experience interpreting statutes, regulations, bulletins, filing guidance, or regulator feedback and converting requirements into clear filing actions or product wording updates.
- Strong technical writing skills, including experience drafting regulatory responses, objection responses, filing memoranda, contract provisions, or related communications.
- Ability to balance timeliness and accuracy while managing multiple priorities, deadlines, jurisdictions, products, and business partner needs.
- Experience supporting records management, specimen requests, policy print review, prospectus review, fund updates, annual report filings, illustration filings, or filing operations improvement projects.
- Working knowledge of Microsoft Office Suite, Adobe, SharePoint, and collaboration tools used for filing documentation, reporting, and records management.
- Leadership behaviors that strengthen the team, including mentoring, knowledge sharing, sound judgment, accountability, and collaborative problem solving.
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-FT1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $118,900-$156,000
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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