Mutual Opportunities
Senior Program Manager - Strategy & Enterprise Enablement Platforms
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Hybrid-Onsite Boston, MA or Springfield, MA
The Opportunity
We are seeking a Senior Program Manager to join the Corporate Technology Strategy & Enterprise Enablement Platforms team. This role is central to translating enterprise technology strategy into executable, high‑impact outcomes across collaboration, workflow, productivity, AI enablement, and core employee platforms.
In this role, you will lead complex, cross‑functional programs that span multiple platforms, vendors, and business stakeholders. You will operate at both the strategic and execution layers—shaping roadmaps, establishing governance, driving delivery discipline, and ensuring measurable value realization. This is a high‑visibility role with regular interaction with senior technology leaders and enterprise partners.
If you thrive in ambiguity, enjoy orchestrating large-scale change, and excel at turning strategy into action, this role offers a unique opportunity to influence how enterprise platforms enable the workforce at scale.
The Team
The Corporate Tech Strategy & Enterprise Enablement Platforms team is responsible for defining and executing the enterprise platform strategy that powers how employees work, collaborate, and leverage technology to drive business outcomes. The portfolio includes, but is not limited to:
- Collaboration & Communication Platforms (e.g.,Slack,Teams, Zoom)
- Workflow & Design Platforms (e.g., ServiceNow, Adobe, Lucid, Figma)
- Productivity & Content Platforms (e.g., Microsoft 365, Atlassian)
- AI Enablement & Automation (e.g., Copilot, Power Automate, Power Apps)
- Enterprise Enablement, Adoption, and Change
The team operates globally and partners closely with Corporate Technology leaders, business stakeholders, security, architecture, finance, and vendors. As a Senior Program Manager, you will play a critical role in aligning strategy, execution, and adoption across this ecosystem.
The Impact
Program & Portfolio Leadership
- Lead end‑to‑end execution of large, multi‑year enterprise platform programs from initiation through delivery and stabilization.
- Translate strategic priorities into executable roadmaps, milestones, and measurable outcomes.
- Drive alignment across multiple initiatives to ensure cohesive delivery across the enterprise enablement portfolio.
Strategic Planning & Governance
- Define program scope, objectives, success metrics, and delivery models.
- Establish and maintain program governance, including operating rhythms, executive readouts, risk escalation, and decision frameworks.
- Ensure programs remain aligned with enterprise strategy, funding models, and architectural standards.
Stakeholder & Executive Engagement
- Partner with senior leaders, platform owners, product managers, and business stakeholders to drive clarity, alignment, and accountability.
- Communicate complex program status, risks, and tradeoffs clearly to executive audiences.
- Serve as a trusted advisor to leadership on execution strategy, sequencing, and capacity considerations.
Cross‑Functional Delivery
- Coordinate delivery across engineering, product, architecture, security, operations, finance, and change/adoption teams.
- Manage interdependencies across platforms, vendors, and business initiatives.
- Enable teams to execute effectively by removing obstacles and improving delivery flow.
Financial & Resource Management
- Own program financials, including budget planning, forecasting, and cost tracking.
- Ensure effective allocation of resources across internal teams and external partners.
- Support business case development and value realization tracking.
Risk, Change & Adoption
- Identify, assess, and mitigate delivery, operational, and organizational risks.
- Lead change management planning in partnership with adoption and communications leads.
- Ensure solutions are not only delivered, but successfully adopted and embedded into ways of working.
Continuous Improvement
- Improve program management practices, tooling, and delivery standards across the portfolio.
- Apply data and insights to optimize execution, sequencing, and decision‑making.
Minimum Qualifications
- Bachelor’s degree in Business, Technology, Engineering, or a related field required
- 8+ years of experience in program or project management, leading large‑scale, cross‑functional initiatives
- 8+ years of experience standing up and leading complex enterprise programs in technology‑driven environments
Ideal Qualifications
- Master's degree or MBA preferred
- Experience managing budgets, financial tracking, and executive reporting
- Demonstrated experience with organizational change management
- Experience delivering platform, cloud, SaaS, or enterprise enablement initiatives
- Strong command of program and portfolio management tools (e.g., Jira, Confluence, MS Project)
- Deep understanding of Agile, hybrid, and traditional delivery methodologies
- Experience working with enterprise platforms such as Microsoft 365, ServiceNow, Atlassian, or similar ecosystems
- Program or portfolio management certifications (PMP, PgMP, SAFe, or equivalent) preferred
- Exceptional communication and executive presence
- Strong systems thinking with the ability to navigate complexity and ambiguity
- Ability to influence, align, and drive outcomes without direct authority
- Highly organized, proactive, and outcome‑oriented
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $124,800-$163,800
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
New Job Openings
Sign up for job alerts
Don't see what you're looking for? Sign up for job alerts and we'll notify you when jobs become available.
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.
Share This Job