Mutual Opportunities
Mortgage Loan Officer
Dallas, Texas
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Since 2017, Flourish has been on a mission to help financial advisors evolve from holistic
advice to holistic implementation to better serve their clients and grow their businesses. We
focus on independent Registered Investment Advisors (RIAs), delivering financial products that
advisors can’t easily access today through beautiful, scalable, and easy-to-use technology.
Today, we work with over 1,100 RIAs that collectively represent more than $2.6T in assets under
management across two products: Flourish Cash and Flourish Lending. Headquartered in New
York City, we are an independently-operating, wholly-owned subsidiary of MassMutual Life
Insurance Company.
Read on if you are interested in joining a dynamic, highly-collaborative, rapidly-growing
startup—backed by the support and stability of a Fortune 500 company.
About You
You are an ambitious self-starter who is looking to join a new division of a fast-growing fintech
as one our first Mortgage Loan Officers. You love providing truly white-glove client support and
have excellent communication and problem-solving skills — with an established track record of
successfully managing a large pipeline of home loans. With deep knowledge of the mortgage
industry, you can leverage your consultative skills to help educate clients on the best available
products to them.
You’re equally adept at working with internal partners across the organization as you are in
gracefully handling complicated communication directly with clients. You’re excited to join a
small, growing team at a fast-paced fintech, as you are extremely self-motivated, excited to
contribute to building a lending program from the ground up, love identifying and solving
problems, and are motivated by the prospect of driving change in the lending industry.
About the Role
As a Mortgage Loan Officer on the Flourish team, you will be tasked with providing our clients
with an exceptional borrowing experience while also contributing to teamwide efforts in
developing a recently-launched business line. Your primary responsibility will be to quickly and
seamlessly execute home financings by working directly with financial advisors and their clients,
prioritizing speed of responsiveness and white-glove service throughout the entirety of the loan
lifecycle, with all opportunities sourced through a unique new distribution channel. At the same
time, you will contribute to our overall efforts in building out the business line, whether that is in
assisting in development of new policies and procedures, trialing new software, or suggesting
countless improvements as we work to improve everything from the client experience to speed
of closing.
Principal Responsibilities
● Consult and educate clients to assess their financing needs and guide them toward the
most suitable mortgage solutions, helping them secure the best financial outcomes
● Develop and maintain strong relationships with financial advisors, collaborating to create
a seamless and positive home-buying experience for end clients
● Serve as the primary point of contact for all home financing inquiries, providing expert
knowledge on key products, particularly jumbo transactions
● Manage an ongoing pipeline of loans, focusing primarily on home purchases, refinances,
and HELOCs
● Drive a best-in-class conversion funnel leveraging data to inform actions
● Work cross-functionally across product operations, and technology to ensure optimal
customer outcomes
● Manage your loan pipeline to ensure you are always on top of client communications,
even if it occasionally requires work outside non-standard business hours
● Obtain mortgage licensing in an estimated 15-20 states, with support from Flourish for
registration and ongoing continuing education
● Maintain excellent communication with internal Flourish leadership and stakeholders
● Exercise considerable judgment and analysis to arrive at recommendations and/or
conclusions
● Stay current on general trends in the financial markets and mortgage industry, with a
focus on wealth management and lending
● This position is expected to be able to support across the continental US time zones
Minimum Qualifications
● Bachelor’s degree or equivalent practical experience
● 4+ years of mortgage lending experience
● Active NMLS license or registration
● Expertise in mortgage guidelines, including Fannie Mae and Freddie Mac, with a
preference for experience in Jumbo and non-QM loans
● Position is based in Dallas, requiring residency in the Greater DFW area
● Due to the nature of this position, as part of the background check process, candidates
must be able to pass a fingerprint background check to qualify as a fingerprinted person
under FINRA. For roles requiring registration, additional regulatory screenings may
apply, including a review of Form U5 disclosures and other relevant licensing
information.
Preferred Qualifications
● Strong relationship-building abilities, ensuring clear and timely communication with
advisors, borrowers, and agents
● Tech-savvy mindset, with the ability to quickly learn and adapt to new systems as the
mortgage industry evolves
● Mortgage licensed in multiple states
● A genuine passion for delivering exceptional customer service
● A proactive, ownership-driven mindset, treating responsibilities with care and dedication
At Flourish, we focus on ensuring fair, equitable pay by providing competitive salaries, along
with bonus and incentive opportunities and benefits for all employees.
Base Salary Range: $95,100 - $124,800 plus bonus
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $70,900-$93,000
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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