Mutual Opportunities
Flourish Broker Dealer Operations Lead
New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships.
Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization.
Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’
“At MassMutual, finance is the heartbeat of our company. Maintaining financial strength and stability and earning trust are key to how we operate. And as a mutual life insurance company, we don’t have shareholders. This means that our finance team can think long-term when choosing the best paths to fulfill our purpose: helping people to secure their futures and protect the ones they love. We’re looking for dedicated, skilled, creative finance professionals to join us in tackling complex challenges. Here, you’ll have the opportunity to grow your career in a place that values your ideas and invites you to challenge the status quo.”
Job Description
About You
With an eye for details, you know the importance of triple checking your work to ensure accuracy and believe that is the minimum standard. You are thoughtful about risk, learn quickly from your mistakes and are commercially minded and motivated to ensure operations support business objectives. Digging into the details is exciting and you are constantly looking for ways to make established processes more streamlined and efficient - both with the help of full automation and via more manual processes where appropriate. You have a player/coach mentality and as a team lead, you are always willing to roll up your sleeves and lend a helping hand in a fast moving, high-growth startup. You understand that startups move quickly and you are excited by the task of continuing to scale broker dealer operations to keep pace with business growth, while always ensuring stability, safety, and compliance. You are calm under pressure and take pride in successfully coaching your team through challenges. Knowing that collaboration is key, you work closely with like-minded individuals to solve problems and contribute to team objectives. Finally, you have a default positive attitude and embrace key characteristics we look for in Flourishers: grit, craftsmanship, and a collaborative approach.
Principal Responsibilities
Lead team in ensuring daily, weekly, monthly, and quarterly required tasks are completed in support of our broker dealer:
Run proprietary allocation algorithm to derive the most optimal distribution of customer funds among brokered sweep program bank partners
Facilitate daily cash movement of customer funds within the brokered sweep program as well as movement of funds between Flourish products and entities
Perform daily cash reconciliation of customer cash within the brokered sweep program
Process monthly interest settlement and reconciliation at program banks
Provide audit support and adhere to operational controls and regulatory requirements
Partner with Finance to complete all necessary monthly regulatory reporting
Manage, mentor, and develop the existing Broker Dealer Operations team
Build, maintain, and evolve Broker Dealer Operations processes to streamline core tasks, improve efficiency, and reduce mistakes
Partner with the Data team to forecast growth, explore optimal allocations, and report on key business metrics related to the sweep program
Track and report on Broker Dealer Operations KPIs to the Flourish executive team
Become an expert on the details of our allocation process and sweep program in order to represent Operations in discussions with Leadership, Product, and Engineering on new and existing functionality for Flourish Cash and other Flourish products
Represent Operations in our program bank relationship strategy:
Drive onboarding of new banks into the cash sweep program, or any other strategic partners for new product initiatives
Develop strategic relationships with program banks’ operations leadership
Aid in ongoing bank and partner risk monitoring
Manage Flourish’s treasury strategy to optimize yield within defined risk and regulatory parameters
Stay abreast of key trends in the banking and payments space to propose new initiatives to enhance our offerings
Minimum Qualifications
7+ years experience in operations and/or treasury focused function from fintech startup, asset manager, or large bank
Bachelor’s degree
FINRA SIE and Series 99 license or willing to get within the first 60 days of joining
FINRA Series 27 or willing to get within the first 90 days of joining
Due to the nature of this position, as part of the background check process, candidates must be able to pass a fingerprint background check to qualify as a fingerprinted person under FINRA. For roles requiring registration, additional regulatory screenings may apply, including a review of Form U5 disclosures and other relevant licensing information.
Familiarity with various USD payment rails and infrastructure (i.e. Fedwire, SWIFT, CHIPS, ACH, FedNow, etc.) strongly preferred
Familiarity with SEC/FINRA Broker Dealer regulations such as 15c3-1 Net Capital rules and 15c3-3 Customer Reserve rules strongly preferred
Proven track record and keen eye for process improvement and streamlining procedures
Reliable, eager, ambitious, self-starter, strong attention to detail a must
Self starter “Player / Coach” that does not require a lot of oversight and is willing to dive in to create sustainable solutions
Team player who is driven to solve problems and meet deliverables
Previous management experience
Preferred Qualifications
Experience working with various cash and/or fixed income products a plus
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $172,000.00-$225,700.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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