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Mutual Opportunities

Smiling Women

Head of Wealth Technology

New York, New York; Boston, Massachusetts; Springfield, Massachusetts
Job Category Technology ID R19700
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
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Roger Crandall CEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity

The Head of Wealth Technology will be responsible for a broad and critical technology portfolio that enables the wealth management business at MassMutual. As part of the Distribution, Sales & Wealth Technology leadership team you will partner with your peers to deliver exceptional technology solutions for MassMutual. This individual will leverage their process-driven, analytical, technical, and financial management skills to create and maintain solutions, which include defining, designing, developing, implementing, and maintaining solutions, in a rapid, iterative project delivery environment.

You will lead a team in partnering with business counterparts to understand their needs and drive forward innovative, scalable, and robust solutions.

As the lead of this function, you will have the opportunity to:

·       Develop a holistic reporting and analytics capability that enables leaders throughout the company to make data-driven decisions regarding the wealth business

·       Establish a robust architecture and associated delivery roadmap for the wealth technology ecosystem

·       Work with new and existing partners to deliver a best-in-class wealth platform

·       Develop digital solutions that drive forward our enterprise digital transformation

·       Foster an inclusive culture that values engineering excellence and innovation

The Team

The Wealth Technology team consists of developers, architects, engineers, analysts, BI Developers, and project managers focused on delivering software solutions through waterfall and agile methodologies.

The Impact:

Business & Technology Strategy Alignment

·       Partner with business leaders in the establishment and growth of programs enabling business growth, cost optimization, and/or resolution of business problems using appropriate technology solutions

·       Become and remain well versed in wealth management process related challenges across the organization

·       Participate as member of the management team that develops strategies for the larger organization

·       Collaborate with product owners, business leadership, architects, developers and vendors to ensure program strategy and execution align with business needs

·       Support customer engagement, financial management, sustainable business growth, profitability, compliance, and operational efficiencies through effective application of solutions

Technical Alignment

·       Work with the Enterprise Architecture team to ensure appropriate patterns are implemented

·       Ensure all solutions are secure and aligned to all security and compliance requirements

People & Program Management

·       Select, manage, develop, coach, and motivate staff members

·       Contribute to the development of financial and resource planning needed to achieve department business objectives

·       Raise risks and issues and serve as primary point of escalation

·       Remove barriers to enable the team to complete objectives, drive and influence decisions

·       Effectively collaborate and create alignment across technology and business teams to deliver complex technical solutions

General Leadership

·       Operate independently on multiple program tasks of varied complexity

·       Support and drive change management of existing processes

·       Stay abreast of emerging trends in technology and the external environment

The Minimum Qualifications

·       Bachelor's degree in information technology, engineering, Computer Science or related field

·       Series 99 licensed or the ability to become so

·       10+ years of related experience with at least 5+ years of IT leadership, business unit, or other leadership experience and may have significantly more.

·       5+ years experience in wealth management

·       Proven ability to translate business strategy into cohesive technology strategy and corresponding delivery roadmaps

·       Proven ability to successfully manage large vendor relationships

·       Deep technical knowledge in application development

·       Cloud and modern/emerging technology product experience (AI, AWS, CRM, data analytics, robotics and automation)

·       Identifiable track record of leading/driving key initiatives working with cross functional teams to successfully implement critical business projects, problem solutions, and continuous improvement efforts.

The Ideal Qualifications

·       Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up

·       Proficient with project management tools and techniques, such as Jira, Confluence, Microsoft Project, Scrum and Kanban

#LI-MC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 85% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say the work they do at MassMutual is meaningful
  • 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things

*Source: 2025 MassMutual employee engagement survey

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Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

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Head of Experience Journey Mapping

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

2 Park Ave,
New York, NY

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