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Mutual Opportunities

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Advisor Recruiting Enablement Consultant

Springfield, Massachusetts
Job Category Human Resources ID R20212
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
Headshot of Roger Crandall
Roger Crandall CEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity

The Advisor Recruiting Enablement Consultant is a key member of the MMFA Recruiting Team, focused on supporting day-to-day recruiter and fieldleadereffectiveness through practical training, tools, and learning resources. This roleis responsible formaintainingand delivering clear, consistent, and easy-to-useenablement materials that help recruiters execute efficiently and provide a strong advisor experience.

This position plays a hands-on role in supporting current recruiting efforts by coordinating learning activities,maintainingcontent, responding to field needs, and ensuring recruiters and leaders havetimelyaccess to the right tools, messaging, and guidance. The Advisor Recruiting Enablement Consultant partners closely with recruiters and internal stakeholders to keep training materials relevant, organized, and aligned to evolving business needs.

The Team

The MassMutual Financial Advisors (MMFA) Recruiting Team supports growth across the MMFA system by attracting high-quality advisors and enabling field recruiting teams tooperateeffectively. As the Learning and Performance Consultant, you will work closely with MMFA Home Office recruiters, field leaders, and internal partners to support recruiting operations through well-organized training materials, consistent tools, and responsive learning support.

The Impact

In this role, you will support recruiter and fieldleadersuccess bymaintainingand improving practical learning resources and recruiting tools that can be readily applied in day-to-day recruiting activities.

Key responsibilities but not limited to:

Training, Enablement & Performance Support

  • Coordinate onboarding and ongoing learning support for MMFA recruiters and field leaders.

  • Maintain practical recruiting tools such as interview guides, talk tracks, candidate messaging templates, and objection-handling resources.

  • Update andmaintainrecruiter enablement decks and standardized recruiting materials used across the field.

  • Support data review and assist with streamlining case design or training-related processes as needed.

Content Management & Learning Support

  • Maintain a centralized, organized content library with current, compliant, and field-ready recruiting materials.

  • Assistwith updating learning content related to advisor compensation, transition support, and platform information, ensuring materials are clear and easy to understand.

  • Apply basic instructional design principles to ensure content is straightforward, accessible, and usable for different audiences.

Insights & Continuous Improvement

  • Gather feedback from recruiters and field leaders toidentifygaps, issues, or improvement opportunities in training and tools.

  • Track usage and effectiveness of learning materials and recommend updates based on feedback andobservedneeds.

  • Escalate recurring issues, risks, or content gaps to leadership asappropriate.

Collaboration & Stakeholder Support

  • Partner closely with MMFA recruiters, field leaders, and internal teams to respond to learning and enablement needs.

  • Ensure materialsremainaligned with Legal, Compliance, and Brand requirements. Provide reporting, updates, and administrative support to leadership related to learning initiatives and enablement efforts.

Minimum Qualifications

  • Bachelor’s Degree

  • 3+ years of experience supporting training, learning, enablement, or performance support activities

  • 3+ years’ experience creating, updating, ormaintaininglearning or enablement materials (e.g., decks, guides, job aids, templates, playbooks, or toolkits) used by internal stakeholders.

  • 3+ years’ experience using Microsoft 365 tools (PowerPoint, Word, Excel, SharePoint, Teams) for content creation,collaborationand data analytics.

  • 2+ years’ experience working with/ supporting / being exposed to financial advisors or agencies

Ideal Qualifications

  • Experience as a financial service’s financial services recruiter

  • Strong collaboration and problem-solving skills with experience operationalizing governance and stakeholder reporting

  • Ability to communicate clearly in writing and verbally, with experience translating complex or technical information into clear, easy-to-use content.

  • Demonstrated ability to gather and incorporate stakeholder feedback to update learning materials or tools (e.g., surveys, informal feedback, usage data).

  • Knowledge of wealth management, insuranceproductsand career distribution

  • Experience managingstakeholder facingplatforms and/or data management tools

  • Strong financial acumen

  • 2+ years' experience organizational skills with the ability to manage multiple requests, updates, and priorities simultaneously while meeting deadlines.

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Field Recruiting & Development Team

  • Focused one-on-one meetings with your manager

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-RS1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $84,100-$110,300
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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 85% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say the work they do at MassMutual is meaningful
  • 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things

*Source: 2025 MassMutual employee engagement survey

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Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

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How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

Candy

Marketing Consultant

Atsam

Head of Advisor/Client Experience & Business Excellence

Erica

Head of Procurement

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

2 Park Ave,
New York, NY

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