Mutual Opportunities
AI Engineer
Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Job Description
AI Engineer | Data Science & AI Engineering
Full-Time Hybrid (3 days/week in office)
The Opportunity
MassMutual’s AI & Data Science team is seeking a curious, motivated AI Engineer to join our high-performing, cross-functional team. In this role, you will contribute to the design, development, and evaluation of AI and machine learning solutions that address complex, high-value business problems. You’ll work on well-defined problems and progressively take on greater ownership as you build your technical skills and judgment, supported by a team of experienced practitioners who are invested in your growth. This is a role with real responsibility from day one and a clear path to deeper autonomy as you develop.
The Team
This is a unique opportunity to work alongside experts in applied AI, statistics, and computer science. The team operates at the intersection of cutting-edge research and enterprise delivery, building AI solutions that shape the future of MassMutual and the life insurance industry at large. We partner closely with technology and business stakeholders across the organization, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. The team is defined by a shared commitment to scientific and engineering excellence, meaningful work, and the kind of collaboration that makes challenging problems tractable.
The Impact
- Develop, evaluate, and deploy AI and ML models and systems in support of defined business use cases, including LLM-based, generative and agentic AI, and classical machine learning approaches.
- Apply generative AI and agentic techniques (e.g., LLMs, RAG, prompt engineering) to real business problems, building and iterating on solutions under the guidance of senior practitioners.
- Conduct experiments and quantitative analyses to evaluate model and system performance, contributing to rigorous, evidence-based technical decisions.
- Build prototypes and contribute to production delivery of AI-powered applications, developing familiarity with the full lifecycle from ideation through deployment.
- Apply and grow proficiency in best practices for AI development, responsible AI, reproducibility, and production engineering standards.
- Communicate findings clearly to technical peers and stakeholders, translating analytical results into understandable and actionable terms.
- Contribute to team knowledge through documentation, peer feedback, and active participation in a collaborative, learning-oriented environment.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Statistics, Applied Mathematics, Electrical Engineering, Physics, Data Science, Artificial Intelligence, Machine Learning, or a related quantitative field which includes:
- Experience applying data science, machine learning, artificial intelligence, or AI engineering concepts through coursework, research, internships, co-ops, capstone projects, labs, personal projects, competitions, or other applied learning.
- Exposure to machine learning, statistics, natural language processing, generative AI, or LLM-based approaches.
- Experience programming in Python, with the ability to write functional, readable code and continue developing coding practices.
- Understanding of the AI/ML development workflow, including data preparation, model training, evaluation, experimentation, and basic deployment concepts.
Preferred Qualifications
- 1+ years professional experience in data science, machine learning, artificial intelligence, AI engineering, software engineering, analytics, or a related technical field.
- Hands-on exposure to LLM tooling or agentic AI frameworks, such as MCP, AWS Strands, or Bedrock AgentCore, through coursework, personal projects, or professional experience.
- Experience with SQL and working with structured data; familiarity with cloud platforms or data infrastructure is a plus.
- Demonstrated intellectual curiosity and initiative, such as independent projects, open-source contributions, published or presented research, or participation in competitions (e.g., Kaggle).
- Clear written and verbal communication skills, with the ability to document work thoroughly and present findings to a technical audience.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the AI & Data Science team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100-$148,400
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
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