Mutual Opportunities
Business Analytics Consultant
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As a Business Analytics Consultant, you’ll have an opportunity to use your data and analytics skills to support our growing product and distribution organizations. You will be responsible for sourcing critical data required to establish key business metrics and deliver impactful reporting and analysis to our customers. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to being inclusive, having strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, intellectual curiosity, proactivity, resilience, and self-awareness.
The Team
As part of MassMutual’s Brand, Product and Affiliated Distribution organization, our Business Analytics team delivers critical data and owns key reporting and analytics functions for our Insurance, Annuity, Investment Solutions, and Wealth Management business lines. We place a premium on creating a diverse and inclusive team, aligning priorities with key markets and distribution channels, while nurturing partnerships with key stakeholders based in transparency and accountability.
The Impact
As a Business Analytics Consultant, your responsibilities will include but are not limited to the following:
- Responsible for the collection, organization, analysis, and dissemination of significant amounts of information with attention to detail and accuracy.
- Manage data across various sources and understand relationships among data elements.
- Profile, categorize, and analyze quality of data and derive meaningful insights through presentations and visualizations.
- Develop knowledge and technical expertise regarding data models, database design development, data mining and segmentation techniques.
- Organize and prioritize client requests, interpret data requirements, and perform timely assessment for delivery and analysis.
- Measure, monitor and analyze key performance indicators.
- Produce/deliver results through Business Intelligence tools.
- Establish and maintain relationships with both internal and external business partners to collaborate in the areas of data sourcing and reporting.
The Minimum Qualifications
- Bachelor's degree
- 3+ years of experience in a reporting and/or analytics position
- 3+ years of experience working with large data sets
- 2+ years of experience collaborating with internal and external business partners, with the ability to effectively communicate findings
- 3+ years experience with Microsoft Excel, inclusive of demonstrated (experience with VLookups & Pivot Tables
- 1+ year of experience creating professional presentations using Microsoft PowerPoint, including building structured slide decks
- 1+ year of experience with data visualization tools including tableau
The Ideal Qualifications
- 4+ years of experience in a reporting and/or analytics position with a concentration in the financial services industry
- 2+ years of experience Microsoft PowerPoint
- 2+ years of experience in the application of data governance and controls
- 1+ year of experience analyzing life insurance and annuity products
- 1+ year of experience with industry intelligence reporting
- 1+ year of experience utilizing SQL
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Business Analytics team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $102,500-$134,500
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
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