Mutual Opportunities
Business Solutions Consultant
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As a member of the MMFA Strategic Partnerships and Growth Markets Opportunities Team, the Business Solutions Consultantwill play a pivotal role in supporting advisors to develop and grow their business owner market practices. You will partner across the MassMutual home office to develop solutions for our field partners’ business owner clients. In this dynamic and fast-paced role, you will help advisors enhance their business owner market practices with innovative insurance and investment solutions while working alongside a collaborative, forward-thinking team.
The Team
The MMFA Strategic Partnerships and Growth Markets Opportunities Team strives to empower advisor practices, agencies, and MassMutual to become a market leader in the business owner market space by offering tailored solutions and expertise to exceed client expectations.
The Impact
As aBusiness Solutions Consultant, you will be dedicated to helping business owner clients through all stages of their business’ life cycles. In doing so, you will work closely with a variety of internal and external stakeholders—including advanced sales, product, marketing, financial planning, lending and banking, trust and investments – to offer guidance and advice on a comprehensive range of offerings and solutions.
Key responsibilities include:
Accountable for being subject matter expert on business markets solutions and offerings.
Understand and effectively communicate complex solutions to advisors.
Create and enhance educational resources, ensuring advisors are equipped with up-to-date knowledge on MassMutual’s suite of business markets offerings.
Present MassMutual’s business solutions to Financial Advisors via phone, zoom and in-person meetings (including workshops, symposiums, firm events, and conferences).
Proactive outreach to Advisors and Firm Staff (meetings, phone calls, emails), to deliver key messages about MassMutual’s business solutions, products and capabilities.
Maintain a deep understanding of the business markets landscape, including competitor updates, product trends, advisor preferences. Develop relationships with industry peers to foster best practices within business market channels.
Evaluate cases with advisors and work as a sounding board to vet strategies available and pinpoint / narrow potential solutions.
Develop in-depth knowledge of the assigned clients, their sensitivities, and their business needs to effectively influence their decision-making.
Learn, and become an expert in, the various tools and technologies available to enhance advisor knowledge, performance and productivity.
Collaborate with advisors and home office partners to ensure a smooth and efficient client experience.
Drive process efficiencies and improve team workflows.
Monitor and drive actions to influence KPIs, goals, budget, travel schedules, coverage and team objectives.
The Minimum Qualifications
Bachelor’s Degree
FINRA Series 7 at time of application or must obtain within 12 months of hire
5+ years’ work experience in the financial services industry
3+ years of experience supporting business owner markets in the financial services industry and/or within financial institutions (banks, credit unions, wires, broker dealers)
Travel required, up to 20% of time
The Ideal Qualifications
Experience as an internal and external wholesaler
Proven experience working collaboratively with multiple home office partners along with advisors from MassMutual’s affiliated distribution network.
Working knowledge of life insurance, disability income insurance, annuities, and investments.
In-depth knowledge of complex case designs, including the use of life insurance and investment vehicles.
Has trained advisors or sales assistants on complex legal and/or tax related issues.
Experience with more complex insurance and investments solutions designed for HNW clients.
Excellent interpersonal skills and strong desire to solve problems.
Proven client service skills with stakeholders and clients.
Self-motivated with excellent organizational and a keen attention to detail.
Ability to thrive in a fast-paced environment.
Proven ability to work cross-functionally in a collaborative environment.
What to Expect as Part of MassMutual and the Team
Regular meetings with the MMFA Strategic Partnerships & Growth Markets Opportunities Team.
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-SB1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $97,600-$128,100
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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