Communication Consultant

Communication Consultant

HR & Enterprise Communications Team

Full-Time

Springfield, MA

The Opportunity 

Are you a strategic communicator who loves turning ideas into stories that connect and inspire? As a Communication Consultant supporting our corporate functions, you’ll bring your skill, creativity, and passion to help enhance the MassMutual employee experience across HR, Law, Compliance, and other company-wide initiatives.

In this position, you’ll play a key role in planning and executing communication strategies for a wide range of projects, from employee engagement surveys to compensation and performance management to talent mobility, compliance policies and more. And to keep things interesting, you’ll also lead or contribute to company-wide efforts, backed by a talented team across media, digital, and executive communications. We’d love to tell you exactly what you’d be doing each day, but the truth is: every day brings something new—and that’s part of the fun.

We’re looking for someone who offers sharp communication counsel, thinks holistically and cross-functionally, has exceptional writing skills, and loves a fast-paced, collaborative environment. You’re a natural project manager, a proactive problem-solver. And above all, you have a knack for crafting communications that truly resonate with employees and capture their attention.

You’ll work hard on this team. You’ll grow on this team. And you’ll be proud to be part of a company that’s helping people secure their future and protect the ones they love—starting with our own employees.

The Impact

• Inform, engage, connect and inspire MassMutual employees through clear, straightforward communications that help drive a great employee experience.

• Identify communication needs and develop strategies and materials that highlight work going on within our corporate functions (HR, Law and Compliance, and more) making connections across various initiatives and our broader strategy.

• Work with our HR and Communication colleagues to engage and connect employees with a variety of employee experience topics – leading or contributing to communications related to employee engagement, compensation, performance management, development, talent mobility, company policy and more.  

• Support our People Analytics team in gathering employee feedback through engagement and pulse survey communications—and translate the results into meaningful stories that connect to broader company initiatives and strategy.

• Develop clear and concise communications and partner with designers to bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)

• Lead various other cross-functional communication initiatives as needed.

• Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.

The Minimum Qualifications

• Bachelor’s Degree or higher in communications, journalism, or related field

• 8+ years communications experience, with demonstrated experience lead cross-functional communication projects from concept to execution

The Ideal Qualifications

• Exceptional writing, editing, and verbal communication skills, with the ability to simplify and clarify complex topics

• Extensive experience working directly with senior leaders

• Strong collaboration and influencing skills across all levels of the organization

• Skilled at meeting deadlines and managing multiple priorities simultaneously

• A clear passion for communications and enhancing the employee experience

• The ability to collaborate with designers and content publishers to manage the end-to-end process of creating employee communications.

• Comfortable using artificial intelligence tools (e.g., Copilot) to enhance communication planning and execution

• Demonstrated success coordinating and running executive-level, all-employee meetings, including logistics, agendas, and messaging

• Skilled in using visuals—graphics, photos, video, and more—to create memorable, impactful communication campaigns

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with content management systems and project management tools is a plus

• Dedicated to applying communication best practices and exploring innovative techniques and technologies to continuously improve impact.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the HR & Enterprise Communications Team

• Focused one-on-one meetings with your manager 

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups 

• Access to learning content on Degreed and other informational platforms 

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits 

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