Mutual Opportunities

Communications Consultant
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Communications Consultant
Strategic Communications Team
Full-Time
Springfield, MA or Boston, MA
The Opportunity
As a member of MassMutual’s Strategic Communications team, this role serves as a trusted communications partner to senior business and technology leaders, helping them shape and deliver key messages across the organization.
In addition, this role is responsible for developing creating and impactful communications to help employees understand and connect with our strategy and keep them informed about the progress we are making toward our goals through clear, engaging, and innovative communication approaches.
This role also supports communication needs for high-profile company-wide initiatives as they arise.
The Impact
The communication consultant will help drive strategic communications for MassMutual's business and technology organizations. The candidate is responsible for developing internal communications strategies, presentations, talking points, and other materials of the highest caliber, and will work closely with business partners, up to and including member of the senior leadership team, to identify communication needs and implement effective communication solutions using both traditional and emerging media tactics (e.g., written, visual, video, etc.).
Work with internal partners to identify communications opportunities and then implement effective communication solutions related to these opportunities, providingstrong communication counsel to ensure consistency and quality of communications.
Lead various enterprise-wide communication initiatives as needed.
Develop clear, concise, and creative communications for a variety of platforms (e.g., presentations, email, intranet, digital screens, social media, etc.)
Partner with the broader Strategic Communications team as needed, (e.g., media relations, executive communication, digital/design team) to develop clear and consistent communications and bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)
Actively contribute to editorial meetings and internal communications strategy sessions.
Participate in data-driven analysis of communications effectiveness and adapt/respond to findings.
Minimum Qualifications
Bachelor’s Degree or higher in communications, journalism, or related field
8+ years of communications experience, with 3+ years specific to internal communications
Ideal Qualifications
Proven ability to lead multi-faceted, cross functional communication projects
Extensive experience working directly with senior leaders
Excellent writing, editing and verbal communication skills, with demonstrated ability to write clearly and concisely on a variety of topics
Ability to collaborate and influence at all levels of the organization
Ability to establish and meet deadlines and manage multiple projects simultaneously
Commitment to understanding and applying communication best practices, as well as creative and innovative techniques to communications as appropriate
Proven ability to succeed in an environment where priorities can shift quickly
Possesses strong business acumen and ability to “connect the dots”
What to Expect as Part of MassMutual and the Team
Regular meetings with the HR & Enterprise Communications Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-FT1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100.00-$148,400.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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