Mutual Opportunities
Compliance Consultant
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Compliance Consultant
Emerging Technology and Communications ComplianceTeam
Full-Time
Springfield, MAor Boston, MA
The Opportunity
Join the Emerging Technology and Communications Compliance Team, part of Compliance and Ethics, supporting MassMutual’s Broker Dealers and Investment Advisory businesses.You’llcollaborate with home office and field supervisory staff, providing compliance oversight for MML Investors Services LLC (MMLIS), MMLIS’ Investment Advisor (CRIA), MML Strategic Distributors LLC (MSD), and MML Distributors LLC (MMLD).
The Team
TheE-Comm and Wealth Management Data Infrastructure Teamiscomprisedof Compliance Consultants with 15+years’ experience working with broker dealers. The team has extensive business acumen,collaboration,andcommunicationsskills. These skills are needed to interact with executive and strategic leadership of thefourMassMutual broker dealers.
The Impact
As a Compliance Consultant, your responsibilities will include but not be limited to the following:
Serve as a Compliance business partner for Marketing, Marketing Platforms, and Corporate Social Teams, coordinating project support for business and marketing initiatives.
Act as the Social Media contact for the Communications Compliance team, attending meetings and calls to discuss policy guidelines.
Maintain and update social media governance for Field and Home Office, including policy standards and supervisory review models.
Develop, initiate, and revise policies and procedures for the social media compliance program; respond to regulatory inquiries, conduct audits, and recommend remediation for violations.
Review Field and Home Office social media content using Patrol and Sprinklr; advise partners on compliant use of social platforms and alternate tools.
Provide firm and advisor-level training, includingenablementdecks and onboarding for new Agency Supervisory Officers.
Serve asPatrolsystem administrator, troubleshooting system issues and leading weekly calls.
Support Broker Dealer Surveillancesystems(Proofpoint, Proofpoint Patrol); manage rule sets, hierarchies, and vendor interactions.
Educate and inform senior and executive management on compliance issues to avoid regulatory, financial, and reputational exposure.
Proactively interpret regulations and company policy for staff and management.
The Minimum Qualifications
Bachelor’s Degree
5+years of experience in securities compliance or law.
5+ years ofbroker dealer background in securities product offerings and investment advisory business practices
FINRA Series 7 and 24required at time of application to handle supervisory and surveillance responsibilities
The Ideal Qualifications
Graduate degree or advanced professional designation preferred.
10+years of experience working in financial services, specifically with broker dealers or investment advisor business practices.
Experience withbusiness-relatedtechnology tools is preferred.
Ability toidentifyregulatory risks and supervisory control weaknesses to management.
Skill in developing and negotiating creative, practical compliance solutions.
Strong written and verbal communication skills; ability to generate precise documentation.
Analytical skills toidentifyand address a full range of compliance exposures.
Ability to manage multiple and changing priorities.
Excellent interpersonal, negotiation, and risk assessment skills.
What to Expect as Part of MassMutual and the Team
Regular meetings with Internal Compliance Teams and Law
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-FT1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $115,900-$152,100
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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