Mutual Opportunities

Developer - Policy Administration System Integrations
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Job Description
The Team
We are seeking a highly skilled Integration Technical Lead to drive the design, development, and implementation of integration solutions for our Policy Administration Systems (PAS).
The Opportunity
This role will focus on ensuring seamless data flow between PAS and upstream/downstream systems using RESTful APIs, and event-driven architectures. The ideal candidate will have a strong background in streaming technologies, and enterprise integration patterns. This role requires a deep understanding of insurance processes, strong technical expertise, and excellent leadership capabilities.
The Impact
Key Responsibilities:
- Technical Leadership: Lead the design and implementation of integration solutions between PAS and external/internal systems. Mentor junior developers and provide technical leadership across integration projects.
- Governance & Oversight: Define and enforce integration standards, best practices, and governance policies.
- Design & Implementation: Design solutions involving scalable API/Microservices and Streaming Consumers and Producers using Java/Springboot technologies. Develop and Deploy applications to Kubernetes Clusters and connecting to Kafka topics
- Collaboration: Partner with business analysts, solution architects, and developers to translate business requirements into technical solutions.
- Data Stewardship:: Ensure data consistency, quality, and security across integrated systems.
- Continuous Improvement: Identify opportunities for system enhancements and process improvements. Implement best practices and innovative solutions to optimize system performance and user experience.
- Platform Management: Oversee the maintenance, configuration, and reliable operation of the integration eco- system. Ensure system performance, availability, and security.
- Project Management: Manage and coordinate technical projects related to the policy administration integrations.
- Troubleshooting: Lead the resolution of complex technical issues and system outages. Conduct root cause analysis and implement corrective actions to prevent recurrence. Drive troubleshooting efforts related to integrations/environments during implementation.
- Documentation: Maintain comprehensive technical documentation, including system architecture, design specifications, and operational procedures.
Minimum Qualifications:
- Bachelor’s in computer science, Information Systems, or related field
- 7+ years of experience in software development with a focus on system integration with at least 3 years in a technical leadership role. Experience in the insurance industry and policy administration systems required.
- 7+ years of experience with the following technologies:
- Java, Spring Boot, and RESTful API development.
- 7+ years experience with event-driven architectures and streaming platforms (e.g., Kafka, RabbitMQ, AWS EventBridge).
Ideal Qualifications
- Deep understanding of policy administration systems and insurance domain workflows.
- Experience with CI/CD(Jenkins, GitHub Actions), containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or GCP).
- Familiarity with data mapping, ETL, and data transformation tools.
- Knowledge of OAuth2, JWT, and API security best practices.
- Experience with DevOps and Infrastructure as Code (Terraform, CloudFormation).
- Leadership Skills: Strong leadership and team management abilities. Proven track record of leading technical teams and delivering successful projects.
- Problem-Solving: Excellent analytical and problem-solving skills. Ability to troubleshoot complex technical issues and implement effective solutions.
- Communication: Strong verbal and written communication skills. Ability to effectively communicate technical concepts to non-technical stakeholders.
- Certifications: Relevant certifications (e.g., ITIL, AWS Certified Solutions Architect) are a plus.
#LI-SC1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $144,800.00-$190,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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