Mutual Opportunities
Lead, Insurance Product Compliance
Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As a Lead, Insurance Product Compliance, you will be a part of a dynamic and collaborative team that supports a broad swath of the business on compliance issues. Specifically, this role will provide new business/underwriting with guidance on potential compliance risks and solutions. This may involve consulting on financial underwriting standards and individual underwriting case decisions as well as artificial intelligence and algorithmic underwriting models.
The Lead, Insurance Product Compliance will also collaborate with various stakeholders including Advanced Sales, Enterprise Risk Management, Corporate Audit and Legal in identifying potential compliance risks arising from product design and establishing company policy applicable to sales concepts.
In addition to the above, the Lead, Insurance Product Compliance will perform data analysis of sales trends with a goal of identifying potential compliance risks and subsequently recommending properly tailored mitigating actions.
This position is based in Springfield, Boston or NYC and follows a hybrid work schedule.
The Team
The Insurance & Regulatory Compliance team collaborates with business leaders and other control partners in addressing compliance risk across a broad swath of the business including Product, Operations, Third Party & New Markets, Institutional, and MassMutual Financial Advisors (MMFA). Examples of key regulatory requirements upon which the team advises include NAIC Suitability in Annuity Transactions Model Regulation, NY Reg 187, NY Reg 60, SEC Rule 38a-1, the NAIC Model Unfair Trade Practices Act. We seek to offer clear and actionable compliance guidance and influence business partners to ensure they have the knowledge and tools necessary to navigate the complex regulatory landscapes with integrity and success.
The Impact
- Consult on Underwriting issues: Provide risk-based, tailored guidance on a range of insurance underwriting topics including overall governance, accelerated/algorithmic underwriting rules and administration, policy manual development and revision, financial underwriting, and input on specific cases often involving questions of potential unfair discrimination.
- Perform Data Analysis related to the insurance portfolio: Collaborate closely with Compliance & Ethics Data Intelligence team to perform data analysis of sales (and in-force transaction) trends with a goal of identifying potential compliance risks and subsequently recommending/developing properly tailored mitigating actions.
- Influence the development of company policies regarding insurance sales practices: Use data analysis, business acumen and experiential insights to identify potential new or updated policies that are designed to reduce compliance risk to MassMutual as a product manufacturer. Collaborate with business leaders and other control functions to draft, refine and effectively implement (including training and readiness) those policies.
- Serve as lead on Insurance Standards of Conduct (aka best interest/suitability) governance: Responsible for developing and updating programs that are reasonably designed to ensure compliance with applicable laws and regulations.
- Project Guidance: Work independently on complex projects related to new products, services, platforms, and business initiatives.
The Minimum Qualifications
- Bachelor’s degree and 10+ years of compliance (or related) experience required.
- 5+ years’ experience with relevant insurance regulatory compliance programs
The Ideal Qualifications
- The ability to work independently.
- Experience with various standards of conduct regimes including DOL fiduciary, NY Reg 187 and NAIC Suitability in Annuity Transactions Model Regulation
- Advanced Degree (e.g. JD) and 15+ years experience preferred.
- Exceptionally strong business acumen. The successful candidate must be able to clearly and effectively communicate compliance issues to business partners (including senior business partners) and to influence business decisions.
- Exceptional written communication skills.
- Strong analytical abilities that can assess both risks and the effectiveness of compliance controls.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $152,100-$199,600
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
New Job Openings
Sign up for job alerts
Don't see what you're looking for? Sign up for job alerts and we'll notify you when jobs become available.
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.
Share This Job