Mutual Opportunities
Policy Management Consultant (Information Risk Consultant)
Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Team
The ETX Governance & Risk Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We are a first-line governance & risk function, working closely with our business and technology partners and we succeed together by designing practical and effective technology governance and risk management solutions to reduce risks and increase operational efficiency.
The Impact:
- Develop and implement a structured policy management framework to be used for all cybersecurity, data and technology-related policies.
- Design and implement formal policy review processes, including development, review and approval, periodic and scheduled recertification, and version control.
- Develop and manage a user-friendly policy repository with access controls, ensuring compliance with established guidelines.
- Create and provide templates, process documentation, user guides, etc. to assist owners with the creation of policy documents.
- Collaborate with owners to update, revise, publish, review, and recertify policy documentation.
- Produce audience-appropriate reports for senior management to provide updates on policy status and areas of concern.
- Develop, implement, and regularly produce appropriate metrics to provide status and quickly identify potential issues.
- Support the implementation of an integrated technology governance framework.
- Assist in creating appropriate materials for implementing process changes across the organization.
- Assist in developing other metrics and reports for the broader ETX Governance & Risk Framework.
The Minimum Qualifications
- 5+ years of experience developing policies and designing and administering a policy management system.
- 5+ years of experience in policy development roles focused on governance, risk, compliance, technology, and/or cybersecurity.
- 5+ years of experience in designing and executing metrics for programs to track program status and potential issues.
The Ideal Qualifications
- Proficient at use of Word, Excel, SharePoint, and other tools for use in executing a Technology Integrated Governance program.
- Skilled in facilitating IT policy discussions among technical, non-technical, and external audiences.
- Proven ability to inform and influence others clearly, timely, and appropriately.
- Ability to meet tight deadlines and manage multiple priorities with urgency.
- Experience in applying change within a large technology organization.
- Excellent verbal and written communication skills.
- Bachelor’s degree in technology or business preferred.
#LI-SC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $104,900-$137,700
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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