Mutual Opportunities
Program Delivery Intern-Summer 2026
Springfield, Massachusetts; Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
Join our dynamic Worksite team as a Summer 2026 Intern, where you’ll gain hands-on experience supporting program delivery across a range of strategic initiatives. This internship offers exposure to project management, business analysis, testing, and readiness activities that drive improvements for our Worksite teams and customers. Gain real-world experience working on impactful business projects. Explore the full Worksite ecosystem, including Sales, Marketing, Product, and Service functions.
Participate in structured onboarding and networking sessions with Worksite leaders and support teams.
The Team
The Worksite Business Process Support team is a cross-functional group of project managers, business analysts and product owners. We are united by a shared commitment to delivering high-impact solutions that enhance the experience of our internal teams and external customers. Our team thrives on collaboration, continuous improvement, and a strong sense of purpose. We regularly partner with stakeholders across Sales, Marketing, Product, Technology, and Operations to ensure seamless execution of strategic initiatives. Our culture is built on trust, transparency, and a passion for making a difference.
The Impact:
As a Program Delivery Intern, your contributions will help drive successful execution of key projects and initiatives. You will:
Collaborate with Project Managers to support execution tracking, status reporting, and risk/issue management.
Assist Business Analysts in updating requirements and aligning them with testing plans.
Partner with Testing teams to monitor progress, resolve issues, and manage action items.
Coordinate with Readiness teams to support rollout planning, training, and communications.
Participate in both enterprise-wide and department-level initiatives, contributing to the overall success of the Worksite business.
Your work will support MassMutual’s competencies in Results Focus, Collaboration, Critical Thinking, and Customer Focus, helping to ensure high-quality outcomes and a seamless experience for our stakeholders.
The Minimum Qualifications
Currently enrolled in a four-year bachelor’s degree program
Must be authorized to work in the US without requiring sponsorship now or in the future for this position.
The Ideal Qualifications
Strong data analytic skills
Proficiency in Excel, PowerPoint, SharePoint
Demonstrated proficiency in oral and written communication
Ability to demonstrate strong business acumen
What to Expect as Part of MassMutual and the Team
Regular meetings with the Worksite Business Process Support and Project Teams
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
Pay: $30/hr
#LI-BC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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