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Mutual Opportunities

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Strategic Expense Analysis & Capabilities Manager

Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Job Category Finance & Accounting ID R20825
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Overview

Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships.

Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization.

Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’

Person working in front of pie chart
MJ Fortin
MJ FortinChief Financial Officer
“At MassMutual, finance is the heartbeat of our company. Maintaining financial strength and stability and earning trust are key to how we operate. And as a mutual life insurance company, we don’t have shareholders. This means that our finance team can think long-term when choosing the best paths to fulfill our purpose: helping people to secure their futures and protect the ones they love. We’re looking for dedicated, skilled, creative finance professionals to join us in tackling complex challenges. Here, you’ll have the opportunity to grow your career in a place that values your ideas and invites you to challenge the status quo.”

Job Description

The Opportunity

We are looking for a Strategic Expense Analysis & Capabilities Manager to help shape and advance MassMutual’s expense management strategy. In this role, you will lead key initiatives, capabilities, and policies, including interpreting third-party benchmarking data, identifying actionable insights, and driving alignment across the organization. You will also partner closely with Procurement and Strategic Priorities to support delivery and execution.

You will be most successful in this role if you bring experience in financial analysis and expense management, along with an understanding of life insurance, wealth management, and annuity products. This position requires strong cross-functional partnership, comfort working through ambiguity, and the ability to move quickly while bringing others along. Just as important, you can translate complex financial issues into clear business insights and explain what they mean for decision-making.

The Team

In this role, you will join our Strategic Expense Management team supporting senior business unit leaders in all phases of the expense forecasting cycle including managing their expense base, identifying and analyzing opportunities to improve expense efficiencies across the organization and driving implementation of those initiatives. The Strategic Expense Management team is a collaborative team whose members demonstrate accountability, agility, a dedication to be inclusive, strong business acumen, and show courage, even in the most difficult situations. Effective communication skills are key to successful relationship-building and the ability to articulate the reasoning and bases for recommendations and conclusions are imperative. Our team demonstrates an inquisitive approach, asking probing questions to identify issues with specificity.

The Impact

In this role, you will help shape how MassMutual manages expenses by delivering clear insights, strengthening forecasting and analytics, and driving initiatives that improve transparency, efficiency, and decision-making across the organization.

  • Partner with the Leader of Strategic Expense Management and cross-functional stakeholders to guide expense strategy, align on enterprise priorities, and support company-wide expense goals.
  • Develop actionable reporting, models, and scenario analyses that improve visibility into expenses, headcount, pricing gaps, and savings opportunities.
  • Advance forecasting and planning capabilities by improving processes, automation, and tools across monthly, quarterly, annual, and long-range planning cycles.
  • Use benchmarking, unit cost frameworks, and policy analysis to identify opportunities for efficiency, strengthen governance, and inform business decisions.
  • Provide clear, fact-based insights and executive-ready materials that help leaders monitor progress, evaluate tradeoffs, and drive results.

The Minimum Qualifications

  • Bachelor’s degree
  • 7+ years of experience in finance roles, with a proven ability to work across a highly matrixed organization.
  • 3+ years of experience using advanced forecasting and strategic planning techniques, including activity-based costing and zero-based budgeting.
  • 3+ years of experience analyzing financial data and translating insights into clear recommendations for business leaders.

The Ideal Qualifications

  • Master’s degree in business, finance, accounting, or a related field.
  • Strong financial acumen and the ability to analyze large data sets to identify trends and insights.
  • Excellent communication skills, with the ability to translate complex information into clear messages for a range of audiences.
  • Experience with training, change management, and driving transformation efforts.
  • Strong organizational skills, attention to detail, and the ability to manage multiple deliverables in a fast-paced environment.
  • Proactive, self-motivated, and comfortable using sound judgment and creative problem-solving to move work forward.
  • Strong business partnering skills, thought leadership, and a commitment to delivering excellent client service.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes 
  • A collaborative environment where perspectives are welcomed  
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time 
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization 
  • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

#LI-DM2

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $115,900-$152,100
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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 85% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say the work they do at MassMutual is meaningful
  • 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things

*Source: 2025 MassMutual employee engagement survey

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

Candy

Marketing Consultant

Atsam

Head of Advisor/Client Experience & Business Excellence

Erica

Head of Procurement

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

2 Park Ave,
New York, NY

Virtual

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