Mutual Opportunities
Systems Consultant - Clarity PPM
Springfield, Massachusetts; Boston, Massachusetts; New York, New York
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
We are seeking a Systems Consultant to join our Business of IT Tools Team. This role will participate in technical studies and evaluations of business requirements and technological alternatives, and recommends appropriate systems solutions.
The Team
As part of the Business of IT Tools team, act as the technical resource to client and IT staff in all phases of the development and implementation process as well as provide in-depth technical and business knowledge to ensure efficient design, programming, and implementation. Consult and provide guidance to client and IT personnel.
The Impact - Responsibilities
- Align to MM On Shore working hours for day-to-day user support of Clarity PPM projects and service requests.
- Maintaining and updating documentation for system configurations, design documents, user guides, and ability to create process documents.
- Working with other teams and stakeholders to ensure smooth implementation and support of Clarity solutions.
- Support Instructor led training for users. Potentially leading training exercises with user groups.
- Strong communication, interpersonal, and problem-solving skills.
- Manage, schedule, track Project and BAU work efforts within the PPM team, including financial activities.
- Solid understanding of project management methodologies Portfolio/Project and Financial background.
- Work closely with stakeholders across the organization to define and align on requested work efforts within the Clarity PPM space including requirements, solution design and delivery.
- Support User service requests related to the Clarity Platform.
- Support the Forecast and Annual Budget processes.
The Minimum Qualifications
- High Diploma or GED
- 5+ years with Clarity PPM or comparable experience.
- 2+ years with JIRA or comparable experience.
- 3+ years with MS Excel or comparable experience.
The Ideal Qualifications
- Experience with MassMutual’s enterprise tools of Ariba (invoices), SAP (cost center financial management and workforce planning), Workday (time entry), and other Portfolio processes.
- Experience documenting and supporting user requests to drive clear delivery of functionality.
- Experience with project management methodologies, task planning, resource allocation and financial aspects.
- Broad knowledge of Data Analytics methods, statistical analysis, and problem-solving skills.
- Excellent oral and written communication skills, organizational skills, and problem-solving skills.
#LI-RK1
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $99,800.00-$131,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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