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Mutual Opportunities

Underwriting Consultant

Remote - US
Job Category Underwriting ID R19211
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The Team: The MassExpress accelerated underwriting team consists of underwriters specializing in cases trending towards a fluidless underwriting outcome. This includes a diverse mix of both early-career and seasoned professionals, collectively contributing to the team's success. The accelerated underwriting challenge, involving decisions with limited information, demands a blend of analytical thinking, adaptability, and collaboration. The team will also play an important role in supporting the regional core teams, ensuring a smooth transition for cases determined to be not eligible for accelerated processing.  You will work toward a “best offer first” mentality, and a collaborative, customer-focused mindset.  Additionally, you will be given opportunities to underwrite non-accelerated business as well in order to continue to grow your skills. 

The Impact

  • Evaluate and handle all underwriting aspects of formal life insurance applications
  • Understand underwriting policies, guidelines, practices and procedures
  • Determine accelerated outcome eligibility, as well as whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background
  • Deliver the best offer first to drive the sale and not only a decision
  • Communicate effectively with customers to explain underwriting decisions and facilitate placement of business
  • Ability to tailor communication style to fit the target audience
  • Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks

Minimum Qualifications

  • A high school diploma/GED
  • 1+ years of prior life insurance underwriting experience
  • Granted approval authority of at least $1 million

Preferred Qualifications

  • 4-year college degree
  • Existing approval authority of greater than $1 million
  • Industry exams, training, and designations (i.e. ACS, ALMI, FLMI, FALU)
  • Knowledge of accelerated and non-accelerated underwriting, including an understanding of the roles of underwriting rules, data models, and algorithmic underwriting
  • Solid understanding of underwriting concepts as well as medical, non-medical, and financial risks
  • Ability to work in a fast-paced environment, ability to multi-task
  • Flexibility to handle changing priorities
  • Familiarity with technology tools and digital acumen
  • Strong verbal and written communication skills
  • A demonstrated customer service mindset
  • Ability to think critically
  • Work as a team player to contribute to a positive work environment
  • Dependable and accountable to self to complete assigned work within stated expectations

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the MassExpress accelerated underwriting team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms

#LI-REMOTE

#LI-JA1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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How we work

As a company, we believe in capitalizing on the best of being together in our offices and personal flexibility. Our workplace philosophy puts office collaboration first, with flexibility to work remotely, ultimately helping us best meet the needs of our customers, our employees, and our company. Our employees come in at least three days per week to our spectacular campus settings while also enjoying remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

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Our Benefits

We take a holistic view of compensation and benefits that provide the flexibility to create a healthy balance between work and life.

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Our Commitment to DEI

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

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