Mutual Opportunities
Withholding and Unemployment Tax Associate II
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships.
Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization.
Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’
“At MassMutual, finance is the heartbeat of our company. Maintaining financial strength and stability and earning trust are key to how we operate. And as a mutual life insurance company, we don’t have shareholders. This means that our finance team can think long-term when choosing the best paths to fulfill our purpose: helping people to secure their futures and protect the ones they love. We’re looking for dedicated, skilled, creative finance professionals to join us in tackling complex challenges. Here, you’ll have the opportunity to grow your career in a place that values your ideas and invites you to challenge the status quo.”
Job Description
Withholding and Unemployment Tax Associate II
Corporate Tax Department
Full-time
Springfield, MA
The Opportunity
As a Withholding and Unemployment Tax Associate, you will work in a fast-paced, exciting, and collaborative environment. In this role, you will ensure accurate and timely filing of payroll and non-payroll tax payments and returns, maintaining compliance with federal, state, and local tax regulations. You will support the organization as a tax subject matter expert on special projects.
The Team
This Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives.
The Impact:
Your day to day would include but is not limited to:
- Process daily Federal, State and Local tax withholding payments to all tax authorities in accordance with the tax deposit frequencies for all companies.
- File quarterly State Unemployment Tax returns for all companies.
- File quarterly Federal, State, and Local reconciliation returns for all companies.
- Reconcile total withholding tax payments by tax jurisdiction to the total withholding reported on Forms 1099. Provide reconciliation discrepancies to individual business areas for research and resolution.
- File annual Federal, State, Foreign, and Local tax returns for all companies.
- Review, analyze, and respond to tax notices.
- Manage the State Unemployment annual rate update process in Workday and LTTAX.
- Register and set up new State and Local tax authorities in LTTAX and SAP.
- Reconcile all Federal and State tax general ledger accounts.
- Tax subject matter expert for special projects.
- Partner with Payroll on W-2C corrections and filing amended tax returns as applicable.
- Partner with business areas on 1099 (non-payroll) corrections and filing amended tax returns as applicable.
- Partner with legal on complex tax interpretations.
- Monitor and implement regulatory updates to maintain compliance.
- Provide tax data as requested by departments within the company.
Minimum Qualifications
- 4+ years' experience in filing Federal, State, and Local tax withholding returns
- 4+ years' experience in processing Federal and State Unemployment tax returns
- 4+ years' experience with federal, state, and local payroll tax regulations and reporting requirements
Additional Qualifications
- Experience working with SAP and Workday
- Experience working with LTtax or other payroll withholding and unemployment tax software
- Experience with other types of state tax returns (income, premium, property, sales and use, municipal, etc.) or other general state tax or regulatory filings considered a bonus
- Effective communication and presentation skills
- Ability to work independently
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Critical thinker
- Strong analytical skills
- Adaptable to shifting priorities based on deadlines
- Ability to manage and execute on competing priorities
- Excellent time management skills
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Tax Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-CR37
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $90,500-$118,700
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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