Mutual Opportunities
Worksite Internal Wholesaler
Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Worksite Internal Wholesaler
Worksite Internal Sales
Full-time, Springfield, MA
The Opportunity
Are you interested in sales, relationship management, and helping people access valuable financial protection through their workplace? As aSales Account Coordinatorsupporting ourWorksite Voluntary Benefitsbusiness,you'llplayan important rolein helping employers offer benefits that support employees and their families through life's unexpected challenges.
Worksite Voluntary Benefits are insurance products offered through employers that can help employees protect their income, finances, and loved ones. Through partnerships with benefit brokers, consultants, and advisors, MassMutual provides solutions that help employees prepare for the future and navigate important life events with greater confidence.
As aSales Account Coordinator,you'llwork alongside experienced sales professionals to support business growth, strengthen client relationships, and help bring these meaningful solutions to employers across the country. This role is an excellent opportunity for someone who isintellectuallycurious,accountableand thrives in afast-pacedteam orientedenvironment where being detailed oriented and taking ownership is critical.
The Impact
In this roleyou will provide pre-sale technical product support to clients (e.g.BenefitBrokers, Benefit Consultants,Agentsand advisors) including information on product benefits,MassMutual processes, procedures and product positioning.
You’llcontribute directly to business growth by helping advisors and brokers understand product features, competitive positioning, and sales strategies that differentiate MassMutual in the marketplace.
Keyresponsibilitiesinclude,but are not limited to:
Serve as a key partner to wholesalers, helping execute territory strategies and drive business growth across the Worksite Voluntary Benefits market.
Build andmaintainrelationships with benefit brokers, consultants, agents, and advisors, providing responsive and solutions-oriented support.
Deliver pre-sale productexpertise, and sales support that helps clients confidently position MassMutual solutions.
Coordinate with cross-functional teams to resolve issues, remove roadblocks, and ensuretimelydelivery of quotes andsold case paperwork packages.
Support the development of business plans and targeted sales initiatives designed to maximize territory opportunities.
Track and advance sales opportunities by following up on pending cases, outstanding requirements, and not-in-good-order submissions.
Leverage Salesforce and other technology platforms to manage activity,maintaindata integrity, and support business decisions.
Keep producers informed of product enhancements, industry updates, and key business communications.
The Minimum Qualifications
HS Diploma or equivalent
3+ years of experience in sales support, account management, customer service, business development support, operations, financial services, insurance, employee benefits
1+yearexperience and strongproficiencywith Microsoft 365 suite of products.
The Ideal Qualifications
Bachelor's Degree
3+ years’ sales or sales support experience in the financial services or insurance industry
2+ years' experience with group and worksite insurance products, practices,trendsand information affecting the business and organization
Presentation skills - effectivelyconveysinformation in a clear and professional manner to internal and/or external individuals/groups
Ability to effectively communicate and negotiate with others to reach mutually beneficial solutions with both internal and external individual/groups; settles differences equitability
Experience working with Benefits Brokers/Consultants
Experience with Salesforce
Ability to work a flexible schedule to potentially support the west coast
Salary Range
65k - 70K base range plus sales-based incentive opportunity resulting in a total target compensation package of 92-97K
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, andstewardship—supported by a company with a strong legacy and a future-focused mindset
#LI-JF1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 85% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say the work they do at MassMutual is meaningful - 85% of employee respondents say they feel encouraged to come up with new and better ways of doing things
*Source: 2025 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Candy
Marketing Consultant
Atsam
Head of Advisor/Client Experience & Business Excellence
Erica
Head of Procurement
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
New Job Openings
Sign up for job alerts
Don’t see the right role today? Sign up for job alerts and we’ll notify you when new opportunities that match your interests become available.
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers.
MassMutual will never ask job candidates to pay any kind of fee, make cash or check advancements, cash checks or make an investment in any product or service or provide information such as credit card numbers or banking PIN numbers as part of our hiring process.
If you are contacted by anyone asking for information outlined above, it is likely fraudulent. If you have any concerns about the veracity of a request, please contact us to verify its legitimacy.
Share This Job