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Mutual Opportunities

Smiling Women

Head of Investment Management Technology

Boston, Massachusetts; Springfield, Massachusetts
Job Category Technology ID R17184
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity

As the Head of Investment Management Technology, you will create and align a technology vision, strategies, objectives, and roadmaps with business strategy for all areas related to Investment Management and a variety of strategic programs which continue to foster and drive a digital transformation. You will be accountable for ensuring successful execution of those strategies and delivering business outcomes - strategic, operational, and BAU. You will lead highly complex, cross-functional initiatives across various departments, manage multiple work cells and delivery teams, and ensure cost-effectiveness and transparency for business partners. You will also engage with the industry and bring relevant insights to MM.

Using your deep technology leadership and program management expertise and experience, you will collaborate with other Corporate Technology and Enterprise Technology & Experience (ETX) leaders to ensure technology strategy alignment, value propositions, and strategic imperatives for growth that can help reduce costs, increase speed-to-market, modernize, optimize, and transform capabilities for Investment Management. You will be accountable for delivering projects on time, within budget, and with expected functionality per business partners' requirements. The role will regularly interact with business executives and technology leaders to ensure optimal collaboration, communication, and delivery. It is expected that the candidate will collaborate and support the delivery of projects by other delivery leaders within Corporate Technology to ensure adequate leadership backup and succession planning.

The Team

This role reports to the Head of Corporate Technology. The Corporate Technology Team provides essential platforms that enable strategic capabilities for the Investment Management, Corporate Finance, Enterprise Risk, HR & Employee Experience, and Law organizations. Our mission is to propel corporate functions to new heights through innovation, collaboration, and achieving excellence in all we do. Our culture emphasizes engineering and operational excellence, transforming our business, and achieving enterprise objectives.

The Impact

As the Head of Investment Management Technology, you will:

  • Play a pivotal role on the Corporate Technology leadership team by identifying improvement opportunities and reducing costs while providing exceptional technical solutions and business capabilities.
  • Be accountable for the creation and execution of technology strategies, roadmaps, delivery, quality, continuous improvement, and budget management, ensuring alignment with Investment Management and Corporate Technology business objectives to enable business growth and expansion.
  • Deliver large-scale initiatives that align with and support strategic goals on time and within budget.
  • Align short to medium term technology strategy with business-based decisions and foster consensus at all levels of the organization to ensure the achievement of business objectives.
  • Be fully accountable for planning, prioritization, and delivery for all Investment Management Technology teams.
  • Collaborate with business executives to influence and shape technology direction and broad, longer-term strategy.
  • Influence creation of roadmaps at the division and Business Unit (BU) level that enable business growth and future business needs.
  • Work with technology and business teams to address financial, operational, and strategic challenges, ensuring implementation of security, privacy, disaster recovery, and business continuity plans.
  • Establish KPIs and service level agreements with partners, ensuring compliance and improving service levels.
  • Attract, retain, and develop diverse talent in an inclusive, data-driven, agile, and collaborative environment.
  • Provide thought leadership and strategic counsel to senior leaders on leveraging technology.
  • Evaluate vendors and technology options including ROI, total cost of ownership, and tradeoffs and share recommendations with ETX and business executives.
  • Collaborate with Corporate business partners and technology teams to develop and maintain sustainable technology platform(s) that allows for a cost-effective, compliant, and seamless customer experience.

The Minimum Qualifications

  • Bachelor's degree in computer science, computer engineering, or a similar technical discipline.
  • Highly seasoned leader with 15+ years proven success leading and managing teams across multiple domains and ensuring delivery of large-scale, cross-functional initiatives.
  • Skilled in defining vision, strategies, roadmaps, leading and inspiring teams to create high-value products, and driving large-scale initiatives that deliver significant value to internal customers.
  • Effectively balances strategy with tactical execution in ambiguous settings.
  • Expert in change management, technology transformation, and innovative problem-solving.
  • Proven in strategic thinking, planning, and execution with strong analytical skills.
  • Excellent track record of leading technology teams that support complex investment operations, M&A transactions, derivatives, and market risk.
  • Effective collaborator and influencer, excelling in innovation, budget management, software engineering, agile, and DevOps practices.
  • Strong understanding of software engineering/development, architecture design, operational data stores, and implementing enterprise applications to meet business strategy and business requirements.
  • Ability to successfully balance operational management and strategic leadership, doing what it takes to get the job done.
  • Ability to develop people and teams while placing a value on developing and maintaining positive relationships with team, peers, and customers.
  • Strong knowledge of agile, DevOps, and large, complex program management oversight.
  • Experienced in managing technology for financial institutions.

The Ideal Qualifications

  • Master’s degree in computer science, computer engineering, or a similar technical discipline.
  • Experience with cloud platforms, migrations, and implementation for improved efficiency, e.g., AWS, Azure, Google Cloud, or similar private clouds.
  • Extensive IT experience including Application Teams, Information Security, Business Process Management, Program and Portfolio Management, IT Partner and Supplier Management, IT Architecture Management, Digital Platforms, IT Infrastructure and Operations, and intranet development with tools such as Tableau and MicroStrategy.

What to Expect as Part of MassMutual and the Team

  • Regular collaboration with the Corporate Technology Leadership Team, key stakeholders from corporate functions, and other Engineering Teams across Enterprise Technology & Experience (ETX)
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $180,700.00-$237,100.00
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Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 88% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say they feel encouraged to bring forth new ideas
  • 86% of employee respondents say MassMutual cares about and supports the well-being of their employees

*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

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Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

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Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

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Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

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Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

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Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

Kevin

Compliance Consultant

Seth

Service Management Consultant

Kymberly

Head of Experience Journey Mapping

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

New York Office

2 Park Ave,
New York, NY

Virtual

Virtual

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