Mutual Opportunities

Analytics & Insights Consultant
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.


“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
As an Analytics & Insights Consultant within Business Intelligence, Reporting & Analytics (BIRA) aligned to New Business & Underwriting, you will have an opportunity join a transformational analytics team comprised of technical resources with a wealth of business knowledge. You will answer critical business questions such as “what happened and why?” as well as perform robust statistical analyses to understand “what will happen next?”, “when will it happen?” and “who will it impact?” to help our business partners identify ways to optimize their business processes.
The Team
The Business Intelligence, Reporting & Analytics team enables Operations and key business partners across MassMutual by providing actionable insight to inform both strategic initiatives and operational decisions. Through industry leading tools, we empower all levels of the organization via analytics, reporting, data management, visualization and business technology, to name a few areas. In short, we consult with leaders on business intelligence needs and represent it in ‘business speak’ with powerful visualizations to enable advisor centricity, business performance and align associate activity metrics. On any given day, this could mean sourcing and structuring internal data, integrating third party data, deriving analytical insight, creating leading/lagging indicators or guiding data literacy to engage users in data driven decisioning across their teams. We are business people first, but we understand technology, coding, modeling and bring that together so we can guide functional strategy with analytics.
The Impact
Key responsibilities include, but are not limited to:
Collaborate with customers to identify, measure and forecast key business drivers using advanced statistical analysis techniques
Create and maintain detailed demand and capacity models providing insights for both short- and long-term needs
Develop and implement descriptive, diagnostic and predictive analyses for business stakeholders to drive action and decision making
Provide expert recommendations to improve business operations and strategies
Engage with all levels across the enterprise to navigate ambiguity and deliver results.
Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports
Utilize industry best practices to visualize data to enable quick and easy insight
Participate as a member of the Analytics & Insights team to achieve team specific goals
The Minimum Qualifications
Bachelor’s Degree
5+ years utilizing SQL
5+ years utilizing analytics tools such as Tableau, Alteryx, R, Python, etc.
5+ years communicating data insights to leaders
5+ years applying statistics principles to business data to generate insight
2+ years of experience delivering complex analysis in an actionable format
2+ years of experience using analytical and problem-solving abilities with a track record for solving complex problems using techniques such as data mining, exploratory data analysis and predictive statistical modeling
The Ideal Qualifications
Bachelor’s degree in business, quantitative, or analytical field
Master's degree in Business Analytics
Strong interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams.
Strong understanding of how data and analytics support business operations, particularly within New Business and Underwriting domains
Demonstrated ability to think strategically, connect data solutions to business outcomes, and guide stakeholders through ambiguity
Strong organizational skills and ability to manage multiple initiatives while maintaining attention to detail and a focus on value
Demonstrated experience designing, managing, and driving the execution of complex staffing and Demand/Capacity models
Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely
Adept at identifying themes, synthesizing information, and drawing meaningful insights from conversations and data
What to Expect as Part of MassMutual and the Team
Regular meetings with the Analytics & Insights team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-CR41
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $99,800.00-$131,000.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.

How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
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