Mutual Opportunities
Competitive Insights Consultant
Boston, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Competitive Insights Consultant
Strategic Intelligence within Corporate Strategy and the Corporate Finance Organization (CFO)
Full-Time
Boston, MA
The Opportunity
As a Competitive Insights Consultant, you will shape the evolution of the function to meet Corporate Strategy’s mandate for next-level insights on emerging industry trends. You will have a key role defining the capabilities, the deliverables, and the influence of the function. Work products from Strategic Insights are widely distributed within MassMutual. The team also regularly interacts with senior leaders, including a quarterly competitive update with our Executive Leadership Team (ELT) to highlight key competitor and market actions and suggest countermeasures needed by MassMutual. You will work in tandem with peers leading Consumer Insights and Market Insights functions, all of whom report to the Head of Strategic Intelligence. Your responsibilities include:
- Identify, advise, and maintain appropriate data sources for Competitive Insights use-cases
- Establish infrastructure for robust, flexible (e.g., scenarios), and repeatable competitive-market insights
- Manage relationships with vendor-partners and / or internal teams who own key dependencies
- Build and expand the profile of the function by publishing and presenting insights in a regular cadence to MassMutual manager audience (SM and above) in addition to bespoke analyses to influence the Senior Leadership and Executive Leadership Teams
- Work with distribution leaders across the company to identify key competitor trends and build and present analyses for the businesses and the ELT
- Independently and in collaboration with Corporate Strategy colleagues propose and lead projects to identify key competitive trends and drive business value
- Sustain strong working relationships with partner teams across MassMutual for impact
- Anticipate having a rotational iMMerse analyst typically reporting to them and manage this analyst and provide development and mentorship
The Team
Strategic Intelligence operates within Corporate Strategy and the Corporate Finance Organization (CFO).
CFO is embarking on a transformative vision: To be known as trusted business partners to the company and stewards of long-term value creation for our policyowners by driving influence and impact through high-quality, timely insights.
Corporate Strategy contributes to this vision by identifying and analyzing emerging industry trends and competitive risks, recommending growth opportunities and ensuring business and corporate unit strategies align with the organizational vision and long-term aspirations. Corporate Strategy will also evolve its capabilities and develop a multi-year strategic planning framework, incorporating scenario-based planning.
Strategic Intelligence supports Corporate Strategy and CFO by applying specialized and proprietary data for insights and impact. The team is reimaging its Insights functions – which are tasked with spotlighting crucial strategic trends in the insurance and financial services sector. We seek a highly effective leader to focus on competitors’ actions and refine insights based on their actions.
The Impact
- Create and shape a key function within the MassMutual Corporate Strategy group
- Elevate the role of Competitive Insights toward Corporate Strategy and CFO objectives
- Increase awareness and depth of thinking on competitive insights topics across MassMutual
- Influence leaders to evolve perspectives and to adopt specific recommendations when appropriate
- Contribute toward the professional growth of team members – especially for iMMerse rotational analysts
The Minimum Qualifications
- 4+ years of experience in insurance and financial services industry research, equity research, and / or market research
- Bachelor’s degree
- Superior analytical skills and sound business judgement – especially toward topics within the insurance and financial services industry
- Effective and persuasive communication skills across written and verbal formats
- Dependable workstream management exhibiting a consistent “ownership mentality”
- Orientation toward teamwork and interest in leading projects and teammates
- Developmental focus and responsiveness to feedback to advance professional growth
The Ideal Qualifications
- 6+ years of experience in insurance industry research, equity research, and / or market research
- Graduate degree or professional designation relevant to role
- Proficiency with industry-specific data sources (e.g., LIMRA, AM Best, S&P) and standard reporting practices
- Familiarity with data administration (e.g., relational databases, SQL) and visualization / BI (e.g., MicroStrategy, Tableau) tools
- Proven ability to work independently and drive to conclusion highly visible projects for senior leaders
- Experience in team / people management
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Corporate Strategy team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-CF1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $137,800.00-$180,800.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to build a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
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