Mutual Opportunities
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Director of Cyber Security Awareness & Education
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
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“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
The Opportunity
The Director of Security Awareness is responsible for developing, implementing, and managing the organization’s security awareness and training program.
The Team
This individual will lead team efforts to foster a culture of security across the organization, reduce human-related security risks, and ensure employees and stakeholders are educated on best practices for protecting sensitive data and systems.
The Impact
The role requires strategic leadership, creative program development, and the ability to measure and communicate the effectiveness of awareness initiatives.
Key Responsibilities
Program Development and Leadership:
- Design, implement, and manage a comprehensive security awareness and training program tailored to the organization’s needs.
- Align the program with business objectives, regulatory requirements, and industry best practices.
- Promote a security-first culture across all levels of the organization.
Training and Awareness Campaigns:
- Develop engaging training materials and campaigns using various formats (e.g., e-learning modules, in-person workshops, videos, and gamified learning).
- Conduct phishing simulations and other practical exercises to assess and improve employee security behavior.
- Tailor training content for diverse audiences, including executives, technical staff, general employees, and third-party vendors.
Risk Reduction and Behavior Change:
- Identify and address key human-related risks (e.g., phishing, social engineering, password management).
- Measure the impact of training programs on employee behavior and incident reduction.
- Implement strategies to address recurring security vulnerabilities or compliance gaps.
Metrics and Reporting:
- Define and track key performance indicators (KPIs) to evaluate program effectiveness.
- Report on awareness program progress, employee engagement, and risk reduction to senior leadership and the board.
- Use data-driven insights to continuously improve program effectiveness.
Collaboration and Communication:
- Work closely with IT, legal, HR, compliance, and other departments to align awareness initiatives with organizational goals.
- Partner with external vendors and consultants as needed to enhance training content and delivery.
- Act as the primary advocate for security awareness, communicating the importance of cybersecurity to all stakeholders.
Compliance and Regulatory Alignment:
- Ensure the program meets applicable regulatory and compliance requirements (e.g., NIS, NYDFS).
- Maintain documentation to provide evidence of compliance during audits or assessments.
- Stay updated on industry trends, emerging threats, and changes in compliance standards.
Incident Response Integration:
- Collaborate with the incident response team to incorporate lessons learned from security incidents into training materials.
- Ensure employees are educated on how to recognize and respond to potential security incidents.
The Minimum Qualifications
- Bachelor’s degree in information technology, Cyber Security, or a related field
- 8+ years of experience in cybersecurity
- 3+ years in a leadership role focused on security awareness and training
The Preferred Qualifications
- Strong knowledge of cybersecurity principles, threats, and best practices.
- Experience with learning management systems (LMS), phishing simulation tools, and training platforms.
- Excellent communication and presentation skills, with the ability to engage and educate diverse audiences.
- Strong analytical skills for measuring program effectiveness and driving continuous improvement.
- Creative mindset with the ability to design innovative and engaging training campaigns.
Certifications (Preferred):
- Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Cybersecurity Awareness Professional (CCAP) or equivalent
- SANS Security Awareness Professional (SSAP)
- Certified Security Awareness Practitioner (CSAP)
Key Competencies
- Leadership and team management skills.
- Strong interpersonal and collaboration skills.
- Ability to prioritize and manage multiple projects in a dynamic environment.
- Strategic thinking and problem-solving capabilities.
- Passion for promoting cybersecurity and influencing positive behavior change.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Awareness & education team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefit.
#LI-SC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $152,100.00-$199,600.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
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90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
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Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
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How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
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