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Director of Investment Operational Accounting Governance

Boston, Massachusetts Finance & Accounting Job ID R15307

Director of Investment Operational Accounting Governance


Boston, MA or Springfield, MA or New York, NY

The Opportunity

Reporting to the MassMutual’s Head of Investment Accounting Systems Governance Investment Controllership, the Director of Investment Operational Accounting Governance will be a key partner and representative to the operational accounting impacts of the investment operations processes.  The position will lead a team of MassMutual employees and an offshore partner.

Against the backdrop of an increasingly complex general investment account portfolio with diverse asset classes and strategies, this role will build a framework and lead a vision that provides for the effective controls of operational securities accounting.

The Team

This newly created team is responsible for the ensuring the integrity of the accounting information received from the Investment Operations securities system.  This team will be highly focused on the control environment supporting this purpose.  To this end, the team will work closely with its critical partner, Investment Operations and Securities Controllership.  The team will look to leverage technology and resource opportunities to ensure and efficient and effective approach to maintaining these processes. The Director of Investment Operational Accounting Governance will lead a team to continue progressing the operations model and function.

The Impact

  • Lead a team responsible for ensuring effective controls related to the securities operational accounting, including execution of daily and monthly reconciliations, analysis of data exceptions, and support of system upgrades. 
  • Train new Investment Reconciliation Analysts on daily and monthly tasks and provide ongoing training as needed to entire team
  • Establish aggressive KPI’s and demonstrate consistent performance to achieving and exceeding the goals and objectives
  • Lead the development and implementation of internal process control initiatives that ensure error-free execution of all tasks
  • Conduct thorough research, analysis, and retrieval of data to ensure accurate and timely preparation and maintenance of complex account reconciliations.
  • Identify and reconcile differences within established investment and accounting systems using critical analysis skills.
  • Collaborate with various areas of the business to determine appropriate remediation
  • Analyze and interpret financial information to ensure accuracy and compliance with company policy and regulations.
  • Prepare and maintain complex account records with meticulous attention to detail.
  • Collaborate with internal teams to resolve items and address investment-related issues.
  • Implementation of new control processes and assess improvements by evaluating the end to end impacts to operational securities accounting
  • Partner with teams, including but not limited to Securities Controllership. Investment Operations, Treasury, and ERM
  • Establish workflows and operational securities accounting

The Minimum Qualifications

  • Bachelor’s or Master's degree in accounting, finance or related field
  • 8+ years of related experience
  • 1+ years of experience developing and managing onshore and offshore teams

The Ideal Qualifications

  • Investment operations experience is desired
  • Investment accounting systems experience is preferred
  • CPA is preferred
  • Strong analytical skills: ability to analyze financial data sets and tell the story of the data
  • Proven ability to complete high quality work efficiently and increase autonomy over time
  • Able to build and maintain strong working relationships across cross-functional groups
  • Excellent verbal and written communication skills with the ability to express ideas in and articulate in an organized and persuasive manner to leadership, staff, regulatory bodies, etc.
  • Intellectual curiosity to continue learning and adding breadth and depth to understanding

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Investment Controllership Team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement(Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment.

Salary Range: $131,100.00-$172,000.00 Apply

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About MassMutual®

At MassMutual, we believe in the value of being together in our offices and in personal flexibility.

Our work environment is one where the majority of our team members work a hybrid schedule — working at least three days in the office (Tuesday, Wednesday and a third day) and the rest remotely, balancing flexibility with in-person collaboration. While the majority of our employees follow this hybrid model, some of our roles continue to be 100% on-site and others may be 100% remote, subject to business needs.

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members, policyowners and customers, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts. At MassMutual, we Live Mutual.

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