Executive Assistant

Must accommodate our HYBRID work model (3 days a week in our Springfield or Boston office)

"Do you want to be part of a dynamic team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

The Opportunity

MassMutual Operation’s is looking for a highly motivated and experienced Executive Assistant. This position will provide administrative and program/project related support to one or more leaders in the function/department and direct reports of the Senior Leadership team member of Strategy & Transformation and will be based in Springfield and Boston. This position is available as a hybrid position, based at either our Springfield, MA, or Boston, MA.

The Impact

This role will be involved in coordinating, planning, reporting and communicating as well as managing and maintaining calendar activity, coordinating travel (domestic and international), and responding to information requests. This will include coordinating meetings and conferences with both internal and external sources, compiling information from various sources for routine inquiries and reports, analyzing data and preparing regularly scheduled reports. The assistant will provide backup support to other senior administrative support professionals as needed. Detailed responsibilities include:

• Calendar management for the Head of Strategy and Transformation: accept/decline, establish intimate knowledge of meeting requests in order to prioritize and make decisions on behalf of the leader, and proactively resolve calendar conflicts;
• Prepare and submit invoices/expenses and reconcile and manage department purchase card;
• Schedule meetings, conferences and events and interface with executive support team to coordinate schedules, reserve appropriate conference rooms, catering orders, prepare room and required materials for meetings needs;
• Prepare meeting agendas, coordinate meetings, and take minutes as needed, including circulating action items for follow-up;
• Compose and maintain reports and documents with little input required;
• Finalize high-level materials--review/edit/format semi-final draft materials  (e.g., communications, letters, PowerPoint slides, Excel exhibits) to produce a final product;
• As needed assist with program/project-related support and communication needs across the department; presentations, spreadsheets, and templates
• With direction, draft correspondence on behalf of leader and/or department;
• Respond to inquiries (both written and verbal) as needed;
• Order supplies and company items needed by co-located and remote employees;
• Proactively identify facility, equipment, system issues and needs and submit service requests as needed;
• Schedule travel arrangements;

The Minimum Qualifications:

• High school Diploma or equivalent
• 5+ years experience in an Executive Assistant or similar role
• 2+ years Expert knowledge and comfort working with Microsoft Office suite (Word, Excel, PowerPoint, etc.), Google Workspace, Zoom, and Slack.

The Ideal Qualifications:

• Bachelor’s Degree
• Proficient working knowledge of both Ariba and Concur system applications
• Experience working in the Financial Services Industry
• Ability to leverage additional technology - Concur, Ariba, Workday, ServiceNow, xMatters, and Archer;
• Knowledge of Lean Management (Huddle Boards, Operational Metrics, etc.)
• Demonstrated experience with calendar management for one or more leaders
• Collaborative approach, performs routine administrative support successfully and demonstrates openness to provide assistance as urgent situations or ad-hoc needs arise
• Ability to make discretionary decisions within reason
• High level of attention to detail
• High level of organizational skills
• Relationship building skills

What to Expect as Part of MassMutual and the Team

• Regular meetings with the team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-JA1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.