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Financial Accounting Systems Transformation (FAST) Program Manager Lead, CFPMO

Boston, Massachusetts; Springfield, Massachusetts
Job Category Project Management ID R16394
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Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

People working together
Roger Crandall
Roger CrandallCEO
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”

Job Description

The Opportunity

The newly announced Corporate Function Program Management Office (CFPMO) is seeking an experienced program manager to support the stand-up of the new organization. In this highly visible role as the Program Manager Lead for the Financial Accounting Systems Transformation (FAST) program, you will be responsible for leading one of the largest and transformative programs at MassMutual.

The FAST Program is on a multi-year plan to replace our existing SAP R3 platform with the SAP S/4HANA platform that will provide a modern event based financial system solution for Corporate Finance, enabling a more streamlined financial reporting process that leverages enhanced reporting and data analytics functionality.

The FAST Program Manager Lead will be responsible for the planning, day-to-day execution, management, implementation and reporting of large and complex programs. The incumbent will be accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Apply advanced project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.

The Team

The CFPMO was established to oversee the execution of initiatives across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as define and own project management standards across the company. The team is focused on driving and aligning the execution of critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling improved prioritization, collaboration, and execution. 

We are a newer team of self-starters who enjoy solving complex business problems and have a high degree of accountability to our partners and each other.  We have proven track records of excellence in project management and the ability to quickly put structure in place to manage work in dynamic, complex environments.  We’re also striving to create an authentic environment where people fully appreciate and respect each other, are inspired, encouraged, and motivated to succeed together.

The Impact:

As the FAST Program Manager Lead, you will:

  • Develop and implement strategy for the program team.

  • Lead creation of the program management plan

  • Oversee all activities associated with the program to ensure the program achieves its goals

  • Identify and understand program objectives

  • Manage timelines and deliverables

  • Identify and assign program team members

  • Identify projects needed to achieve program objectives

  • Coordinate interdependent projects that are part of the program

  • Lead a small team of project management professionals; demonstrate leadership experience with ability to attract, develop and retain talent; have a commitment to DEI.

  • Communicate with project managers

  • Monitor program activities

  • Measure and monitor key performance indicators (KPIs) and return on investment (ROI)

  • Resolve problems and delays in the program

  • Manage program budget

  • Manage resources across all projects within the program

  • Help to ensure collaboration among project teams

  • Manage program risk and coordinate corrective measures

  • Document the program

  • Identify and manage program adherence to standards and governance

  • Manage stakeholder communications

  • Report on program performance to executive team and organization leaders

  • Ensure that the program is aligned with organizational business goals and objectives

  • Identifies required human resources to successfully executive to plan and submits to Program Lead; provides cost estimates

  • Interviews candidates and onboards as appropriate

  • Maintains change request (change to existing requirements

  • Collates decision that require business line discussion and decision and escalates to Program lead for discussion at Steering committees

  • Leads regular cross workstream scrums to ensure alignment on deliverables and dependencies remain in sync

  • Identifies conflict in deliverables and delays; make best efforts to resolve issues and escalates to Program Lead if unable to achieve for resolution

  • Maintain a matrix reporting relationship with the business sponsor of the program/project and the program manager

  • Identify and drive key stakeholder involvement and work with them to elicit scope

  • Secure and maintain project resources from a business and technical scope

  • Identify, document, assign, track and facilitate project issues through to resolution

  • Confirm achievement of objectives, verify and document project results to formalize acceptance of the product at each phase gate of the project by the

  • Facilitate lessons learned and retain information in a central location for future use

The Minimum Qualifications

  • Bachelor’s degree and/or CFA designation

  • 10+ years of experience managing large-scale programs and effective change management

  • Proficient experience with Project Management tools including but not limited to: Atlassian Jira, Zephyr for Jira, Smartsheets as well as MS Office Suite (Project, Teams, Excel, PowerPoint and Word)

  • Certified in Scrum Alliance (CSM/CSPO), Scrum.org (PSM/PSPO/PSD), SAFe Scaled Agilist, PMI-ACP, PMP is desired, but not required

  • 7+ years managing people/teams

  • Executive presence with ability to quickly build rapport and cultivate relationships; high-level of emotional intelligence

  • Excellent communication and presentation skills; track record of developing and delivering high- impact presentations; effective public speaking

  • Astute business judgment, analytic, creative, and problem-solving skill, with experience applying these skills to acquire and develop strategic partnerships

  • Strategically minded, analytical change agent and decision maker with a clear vision and the ability to implement improvement measures impacting a variety of internal and external stakeholders

  • Strong analytical, problem-solving skills and data-driven mindset that translates into leadership skills

  • Travel between New York, Springfield and Boston required

The Ideal Qualifications

  • Experience in S/4 Hana

  • Knowledge of best practices in GL Accounting, and experience in Accelerated Fiscal Closing, Treasury, Group Reporting, Accounts Payable, Tax Compliance and Reporting

  • Knowledge of statutory, fiscal and legal requirements

  • 3-4 years end-to-end Finance transformation experience, with either Oracle, SAP or S4-Hana

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the CFPMO

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-LS1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.


Salary Range: $167,800.00-$220,200.00
Apply Now

Hiring Process

Explore

Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.

Apply

Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.

Screen

After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.

Interview

If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.

Offer

If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.

Hire

If you accept the offer, we will be so excited to welcome you to the MassMutual community!

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

By the numbers*

  • 88% of employee respondents say they are proud to work at MassMutual
  • 90
    %
    of employee respondents say they feel encouraged to bring forth new ideas
  • 86% of employee respondents say MassMutual cares about and supports the well-being of their employees

*Source: 2024 MassMutual employee engagement survey

Award-Winning Culture

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below. Benefit details can be found here.

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Paid Time Off

  • In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.
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Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

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Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

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Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

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Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

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Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Why MassMutual?

Kevin

Compliance Consultant

Seth

Service Management Consultant

Kymberly

Head of Experience Journey Mapping

where we work

Springfield Office

Springfield Office

1295 State Street, Springfield, MA

Boston Office

Boston Office

10 Fan Pier Blvd, Boston, MA

New York Office

New York Office

2 Park Ave,
New York, NY

Virtual

Virtual

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