Mutual Opportunities
Investment Operations Consultant
Boston, Massachusetts; Springfield, Massachusetts
Thank you to our employees for voting us one of the top places to work in Massachusetts for five consecutive years!
Overview
A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.
We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.
“Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we’re a company of people helping people in their time of need, and that spirit extends to the culture we’ve built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love.”
Job Description
Investment Operations Consultant
Full-Time
Boston, MA or Springfield, MA
The Opportunity
As an Investment Operations Consultant in our Investment Operations organization, you will be responsible for identifying business requirements in preparation of the on-boarding of new investments. You will collaborate with counterparts across Accounting, Policy, Legal, Compliance, Reporting, and Operations to ensure requirements are clearly understood and documented. You will be responsible for monitoring the on-going transactional data and information flow of the investments post-close to ensure that required data and transactions are provided timely, accurately and are aligned to our Investment Manager’s records.
The Team
The Investment Operations team supports the on-boarding administration of our direct General Account investments. The portfolio is unique and complex and offers candidates exposure to various investment teams and asset classes. The team is agile and works independently, yet collaboratively. All members are held accountable and are encouraged to grow in the role via education and industry participation. To be successful on this team, you must have a strong diligence, be able to multi-task, thrive in a fast-paced work environment, have strong interpersonal skills and have a continuous improvement mindset.
The Impact
The primary responsibility of the Investment Operations Consultant will be to learn the unique structure of each transaction, leverage financial and accounting acumen to determine and share requirements with cross-functional business partners, and present them to the manager or sponsor of the investment. This role will be accountable for partnering with the manager or sponsor to ensure requirements are met and will be responsible for the escalation of any gaps, which may impact closing, on-going transactional activity, reconciliations, compliance monitoring and oversight. In addition, this role will partner with external service providers in understanding complex investment structures while ensuring that we minimize operational risk and optimize operational efficiency and effectiveness.
The Minimum Qualifications
- Bachelor’s degree
- 8+ years of relevant investment, investment operations/support experience
The Ideal Qualifications
- Prior experience with investing or servicing private equity, private real estate, or private credit or lending documents
- Strong computer skills including experience with financial applications
- Partners with portfolio managers, other operations team members, legal professionals, and service providers in support of our investment programs
- Excellent communication and interpersonal skills to work in a fast paced, team environment and with outside constituents with tight deadlines and high expectations for our program
- Proficiency in Microsoft Office (Outlook, Excel, Power Point and Word), VBA and Visio experience a plus
- Ability to communicate across all levels of the organization, comfortable interacting with vendors, business partners, external managers investment management and Technology
- Ability to work across multiple priorities with limited guidance
- Ability to independently explore solutions to a problem and adapt quickly to changes
- Collaboration skills and the ability to work in a team-based environment
- Bachelor’s degree in finance, accounting or related area
- Knowledge of Eagle PACE or like Data Management Tool
- Knowledge of Eagle STAR or like Investment Accounting platform
- Natural curiosity, love of learning, calm under pressure in the face of multiple urgent priorities, relish the challenge of solving puzzles and intellectual challenges and be comfortable with the ambiguity presented by new situations.
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Investment Operations team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100.00-$148,400.00
Hiring Process
Explore
Explore our open jobs by clicking 'search jobs' to find a position that aligns with your experience and skills. You may also consider joining our Talent Network.
Apply
Click the “apply” button on that job posting to complete and submit your application. Your application will be reviewed by a recruiter, which, due to the volume of applications received, may take some time as we carefully consider each application.
Screen
After your application has been reviewed, if you meet the qualifications for the role, a recruiter will reach out to you to start a conversation.
Interview
If you are invited for an interview, you will be scheduled to meet with the hiring manager and hiring team.
Offer
If you are extended an offer to join MassMutual and accept, your start will be contingent upon a satisfactory background check.
Hire
If you accept the offer, we will be so excited to welcome you to the MassMutual community!
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
By the numbers*
- 88% of employee respondents say they are proud to work at MassMutual
-
90
% of employee respondents say they feel encouraged to bring forth new ideas - 86% of employee respondents say MassMutual cares about and supports the well-being of their employees
*Source: 2024 MassMutual employee engagement survey
Award-Winning Culture
MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.
We strive to embrace diversity in every sense, focusing on building a thriving community where everyone is valued, included, and feels that they belong.
At MassMutual, we Live Mutual.
How We Work
MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.
Benefits for the whole you (and your loved ones)
There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.
Explore some of our offerings below. Benefit details can be found here.
Why MassMutual?
Kevin
Compliance Consultant
Seth
Service Management Consultant
Kymberly
Head of Experience Journey Mapping
where we work
Springfield Office
1295 State Street, Springfield, MA
Boston Office
10 Fan Pier Blvd, Boston, MA
New York Office
2 Park Ave,
New York, NY
Virtual
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