Learning & Development DEI Consultant

Learning & Development DEI Consultant

Full-Time (Hybrid – in-office 3 days/week)

Boston, MA or Springfield, MA

The Opportunity

At MassMutual, we believe our passion for diversity, equity and inclusion fuels our growth and helps us achieve our purpose to help people secure their future and protect the ones they love.  MassMutual’s Human Resources Department is currently seeking a Diversity, Equity and Inclusion (DEI) Learning Consultant to: join the L&D team and manage all aspects of our DEI Learning / Training offerings.

Do you enjoy enabling and supporting impactful programs and experiences? Are you excited to help integrate DEI into everything we do? Do you like a fast-paced, challenging environment that will require agility in employing a variety of skills? If this sounds like fun to you, read on!  The ideal candidate will be a confident team player and a quick study who likes to work in a high energy, collaborative, fun workplace.

MassMutual currently offers a robust variety of DEI learning programs to: underscore the business case for DEI, create the right work environment for DEI to thrive, create a common language and establish/reinforce the right mindset and behaviors we expect to experience at the company to support our ongoing and evolving journey around DEI. We have been offering specific DEI Learning opportunities for over 10 years and are committed to continue offering these resources and tools to support executives, people managers and individual contributors because at MassMutual there exists a shared accountability to creating the right psychological safe work environment for all colleagues to thrive.

In this role you will leverage data, metrics, benchmarking, best practices and voice of the employee (VOE) to design programs and initiatives to support the business unit in making progress in our three (3) DEI pillars: Workforce, Workplace and Marketplace. 

This position is pivotal in not only developing and managing our DEI training portfolio but also in integrating DEI principles and behaviors into our broader learning initiatives. The ideal candidate will champion diversity, equity, and inclusion across all aspects of our organization's learning and development efforts. 

The successful candidate for this position will join a strong team of talent and learning professionals.  The solutions you will be supporting range from facilitated programs, classroom, performance support, online experiences, and/or a variety of self-directed experiences. 

The Team

We know the secret to our company is our people, and our main goal is to help fellow employees reach and exceed their potential by increasing their knowledge, skills, and self-awareness. The team brings diverse perspectives and experiences, and we are expected to bring both internal and external best practices to the table.  We produce unique experiences by synthesizing concepts from areas such as learning, design, visual arts, digital communication, and music to implement creative and engaging content.  Areas of focus within our team are virtual and online content development, content curation, facilitation, and change management.  While each team member has responsibility for particular areas of expertise, we work collaboratively and cross-train frequently.  We welcome feedback and share it freely.  Leadership flows between different members of the team, based on the task at hand.  We truly like each other and try to have fun with all that we do.

Enthusiastic, Creative, Organized, Skillful, Impactful, and Collaborative are some recognition this team receives on the regular.  We get a lot of likes, and that also means we continuously reinvest in our own skills, health and wellness, to stay sharp, leading edge, and to bring it. Every. Single. Day.

The Impact:

As Practice lead for DEI learning strategy, the individual will:

• Develop and implement a comprehensive DEI learning strategy by partnering with L&D and HR leadership and MM DEI community to align with the broader DEI strategy and establish KPIs
  • Review existing programs for all employees, executives and people managers, determine if they are still effective, what’s missing and what’s next for these audiences.
  • Regularly, and proactively, assess evolving needs and actively identify opportunities to determine recommendations for future needs.
  • Implement next phase of DEI Learning strategy
• Solicit feedback, address concerns, and cultivate relationships to drive meaningful change.
• Monitor and evaluate impact of the DEI Learning Strategy:
  • Analyze data to identify trends, measure progress, and inform future program enhancements through metrics and reporting.
  • Keep abreast of industry trends, research, and legislative developments related to diversity, equity, and inclusion.

• Manage Comprehensive DEI Training Portfolio
  • Manage/Evaluate 3rd party DEI vendors in the delivery of DEI programs
  • Develop and implement engaging DEI training sessions, workshops, and resources for employees at all levels, aligning content with organizational objectives
  • Facilitate discussions, organize events, and provide guidance to promote a culture of inclusion.
  • Manage queries and issues related to existing learning programs with an eye to continuously improve.
  • Streamline/transition Learning Operations
  • Oversee logistical aspects of DEI training programs, including scheduling, registration, and evaluation.
  • Oversee budget for all DEI Learning experiences.
• Act as Practice Lead
  • Establish, document and upskill the rest of the team on DEI training & integration standards and operations. 
• Integrate DEI into the broader Enterprise Learning Portfolio:
  • Collaborate with the L&D team to infuse DEI principles into existing training programs and curriculum.
  • Maintain awareness of global issues and trends in diversity and inclusion and use emerging information to embed in the existing and new learning programs.
• L&D DEI Community Engagement:
  • Serve as a resource and advocate for DEI learning initiatives within the organization and the broader community.

If you are passionate about driving positive change and believe in the transformative power of learning, we invite you to apply for this impactful role. Together, we can create an inclusive and equitable learning environment where all individuals can thrive.

The Minimum Qualifications

• Bachelor's degree or equivalent experience in a relevant field required.
• 5+ years of proven work experience in an equivalent or similar role

The Ideal Qualifications

• 4+ years of experience leading a comprehensive DEI program
• Advanced degree or certification in DEI-related disciplines preferred.
• Comfortable with legal and regulatory changes to ensure company compliance
• Excellent Problem-solving and adaptability skills to respond quickly to a shifting reality and adjust initiatives and priorities
• Experience with budgets and forecasting
• Ability to develop and execute a strategic plan
• Experience designing, delivering, and evaluating DEI training programs
• Expert grasp of diversity, equity, and inclusion concepts, with the ability to integrate these principles into learning initiatives.
• Excellent project management and communication skills
• Ability to take initiative, work independently, deliver results and adapt to a fast-paced environment
• Strong team player who works collaboratively and is able to build trust and credibility within complex organizational relationships
• Proficiency in data analysis and reporting tools, as well as learning management systems.

What to Expect as Part of MassMutual and the Team

• Broader exposure within HR, working closely with the HR Consulting team
• Focused one-on-one meetings with your manager
• Access to development and mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-FT1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.